Care Coordinator

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $24 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Wellthy

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $25.5M Venture Round on 2023-05

Healthcare • Healthcare Insurance • Wellness

Wellthy is a company that provides personalized care solutions aimed at helping families, employees, employers, and health plans manage various caregiving needs. They offer dedicated support from a team of experts in social work, patient advocacy, nursing, and more, helping families navigate complex healthcare systems, manage care needs across various life stages—from family planning and childcare to aging, dementia, and end-of-life care. Wellthy leverages both human expertise and technology to achieve better mental health outcomes, increase productivity, and reduce employee leave for their clients. They focus on delivering a supportive care experience and achieving a high return on investment for employers by assisting with caregiving tasks and supporting family caregivers through various tools and community resources.

📋 Description

• Serve as the primary point of contact for Wellthy families across the US • Manage caregiving logistics and prioritize families’ unique care needs • Develop comprehensive care plans and oversee ongoing family needs • Coordinate medical appointments and research providers • Track medications and manage medical bills • Assist with insurance and facility vetting • Maintain member-facing relationships with timely, thorough execution of priorities • Identify process improvements that enhance care delivery, efficiency, and member outcomes • Address complex caregiving needs, prioritize tasks, coordinate care, and develop tailored solutions • Document and share caregiving resources to enhance team effectiveness • Collaborate with Care Advisers to streamline solutions and deliver seamless service • Act as a trusted partner and advocate for families throughout the caregiving journey • Provide mentorship and guidance to team members • Represent Wellthy externally at health fairs, webinars, or open enrollments • Contribute to team culture, cross-functional initiatives, and workflow enhancements • Report directly to a Care Manager

🎯 Requirements

• Bachelor’s degree required in Social work, Public Health, Healthcare Administration or similar • 4-6+ years of healthcare experience, specifically case management, crisis intervention (or equivalent) and coordination experience • Knowledge of and ability to navigate the healthcare sector • Ability to communicate in a way that is empathetic, easy to understand and thorough • Experience developing and facilitating care plans • Ability to take constructive feedback and become innovative in the care plan approach • Adaptable and able to work efficiently while managing up to 40 care projects • Strong internet connection, quiet space to take calls and a professional distraction-free environment for remote work • Private, secure internet and phone access • Private, dedicated, distraction-free workspace for handling sensitive information

🏖️ Benefits

• Remote work environment • Medical, dental and vision benefits within 30 days of hire • Retirement saving account with matching company contributions • Mental health benefits • 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days) • Sick and Caregiving Days • Professional development initiatives for growth • Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) • Pregnancy loss leave • Robust training and onboarding program

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