
51 - 200 employees
Founded 2003
đĄď¸ Insurance
đź Consulting
đĽ Healthcare
Insurance ⢠Consulting ⢠Healthcare
Wettermark Keith Personal Injury Lawyers is a regional personal injury and disability law firm serving individuals and families across the Southeastern United States. The firm represents clients in a wide range of matters including motor vehicle and commercial vehicle accidents, medical malpractice, nursing home abuse, workplace injuries, wrongful death, mass torts, and Social Security and VA disability claims. Wettermark Keith emphasizes client-focused, compassionate advocacy, operates on a contingency-fee basis, offers free case evaluations, and maintains multiple offices throughout Alabama, Tennessee, Florida and neighboring states.
đĽ 3 minutes ago
đ Alabama, Tennessee â Remote
â° Full Time
đ Senior
đđˇ Salesforce Administrator
đť Ghost score 15%
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51 - 200 employees
Founded 2003
đĄď¸ Insurance
đź Consulting
đĽ Healthcare
Insurance ⢠Consulting ⢠Healthcare
Wettermark Keith Personal Injury Lawyers is a regional personal injury and disability law firm serving individuals and families across the Southeastern United States. The firm represents clients in a wide range of matters including motor vehicle and commercial vehicle accidents, medical malpractice, nursing home abuse, workplace injuries, wrongful death, mass torts, and Social Security and VA disability claims. Wettermark Keith emphasizes client-focused, compassionate advocacy, operates on a contingency-fee basis, offers free case evaluations, and maintains multiple offices throughout Alabama, Tennessee, Florida and neighboring states.
⢠Manage daily Salesforce operations and ensure system reliability and performance ⢠Create, maintain, and optimize reports and dashboards for business stakeholders ⢠Troubleshoot bugs, user issues, and system errors; escalate when appropriate ⢠Administer users, profiles, permission sets, and permission set groups ⢠Monitor data quality and implement data governance best practices ⢠Serve as the primary intake point for new business requests and enhancements ⢠Gather, document, and refine business requirements into actionable solutions ⢠Prioritize backlog with firm leadership and operational needs ⢠Coordinate with Salesforce developers, admins, and cross-functional teams ⢠Track project progress, timelines, and deliverables using project management tools ⢠Design and implement workflow enhancements using Flows and declarative tools ⢠Identify opportunities to improve efficiency and automation ⢠Partner with business units to streamline processes and reduce manual work ⢠Document business processes, system configurations, and workflow logic ⢠Maintain organized documentation for technical and non-technical audiences ⢠Provide regular status updates to stakeholders and leadership ⢠Ensure Salesforce operates smoothly, reporting is timely and accurate, project requests are prioritized and delivered efficiently, workflows improve operational efficiency, and documentation remains current
⢠3+ years of Salesforce Administration experience ⢠Strong understanding of Salesforce data model and security model ⢠Strong understanding of reports and dashboards ⢠Strong understanding of Flow Builder and automation tools ⢠Experience working with managed packages, such as Litify or similar legal tech platforms ⢠Familiarity with Salesforce DevOps strategies ⢠Experience with sandboxes and environment management ⢠Experience with CI/CD tools such as Gearset, Copado, or Azure DevOps ⢠Experience managing projects or coordinating cross-functional initiatives ⢠Strong analytical, troubleshooting, and problem-solving skills ⢠Preferred: Salesforce Advanced Administrator Certification ⢠Preferred: familiarity with Agile or Scrum methodologies ⢠Preferred: exposure to integrations, including CTI, document management, or e-signature platforms ⢠Preferred: experience supporting Litify, Eve Legal AI, SMS Magic, or Case Status ⢠Strong communication and stakeholder management skills ⢠Ability to translate business needs into technical solutions ⢠High attention to detail and organizational skills ⢠Ability to manage multiple priorities ⢠Collaborative mindset with a focus on continuous improvement
⢠Discretionary year-end bonus ⢠Benefits (unspecified) ⢠Remote work may be available
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