Agency Account Manager

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🔥 30 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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WFG

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

🏠 Real Estate

🏗️ Construction

Manufacturing • Real Estate • Construction

WFG is a Czech business group (also branded Wood Forest / WOOD FOREST) whose roots trace back to 1992. The group’s activities include forestry and the sale of timber and wood products; design, manufacture and implementation of woodworking technologies; production and sale of upholstered furniture; real estate development and property management (residential and commercial) in the Czech Republic and Slovenia; and general construction services. The group also operates car sales and service activities and provides secured financing for business projects and financial investments. WFG appears to be a diversified holding focused on timber/wood industries, manufacturing and property development.

📋 Description

• The Agency Account Manager is a contributory liaison working with Agency Sales Reps to proactively manage client relationships and successes, ensuring the achievement of agent expectations while providing excellent customer service. • Engage in WFG company culture that emphasizes engagement in our 4 Cs, quality of work and high performance. • Support the Agency Sales Representatives regarding activities related to all assigned accounts such as remittance processing, A/R clean up, E&O renewals, etc. • Support the Agency Sales Representatives during their customer on-site visitations and presentations (on site and virtual). • Collaborate with aligned Agency Sales Representatives to identify and implement efficiencies in the remittance, audit and compliance processes. • Liaise between Agency Support and the Agent regarding AMS needs, including: user log in issues, appointments, and cancellations, executions of and amendments to Schedule A. • Process refund and write off requests. • Assist with Continuing Education compliance. • Maintain and service any existing agents that may be assigned to you. • Additional duties as assigned.

🎯 Requirements

• High school diploma or equivalent. • Strong Oral and written communication skills. • Proficiency with computers, Microsoft Office Suite, CRM, and handheld devices. • Ability to multi-task and work in a fast paced environment; strong organizational skills.

🏖️ Benefits

• No unusual physical requirements. • Requires no heavy lifting. • Nearly all work is performed in a comfortable indoor facility.