Business Analyst – IT

🔥 13 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Worldwide Flight Services (WFS)

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

✈️ Travel

🚗 Transport

Consulting • Travel • Transport

Worldwide Flight Services (WFS) is a global air cargo logistics leader and a premier ground handling partner. As a member of the SATS Group, WFS offers a wide range of services including air cargo handling, ground handling, trucking, and specialized express and e-commerce solutions. With a strong presence across over 215 locations, WFS prioritizes safety and operational excellence in its operations.

📋 Description

• Review, analyze, and document business processes to understand current operations • Identify opportunities for improvement and implement solutions supporting operational and financial excellence • Prepare weekly, monthly, quarterly, and ad hoc reports, dashboards, presentations, and business reviews for leadership • Develop and enhance operational and financial reporting, KPI tracking, and performance measurement tools • Gather, document, analyze, and validate business requirements from Operations, Customer organizations, and IT teams • Liaise between external customers, business stakeholders, Operations teams, and Core IT • Develop business process documentation, workflows, user stories, process maps, and functional requirements • Perform SQL and reporting-tool data analysis to identify trends, inefficiencies, risks, and improvement opportunities • Create and maintain reports, dashboards, metrics, and analytical models for strategic decision-making • Extract, validate, transform, and analyze data from databases and other data sources • Support system implementations, process improvements, testing, data migration, user training, and change management initiatives • Report to the Technical Product Manager - Cargo and collaborate with Regional Vice Presidents, Station General Managers, Accounting and Finance teams, external customers, and IT leadership

🎯 Requirements

• Bachelor's degree from an accredited four-year college or university • 3-5 years of Business Analyst, Data Analyst, Operations Analyst, or related experience • Experience gathering and documenting business requirements and translating them into technical specifications • Strong SQL skills with the ability to query, analyze, and validate data from relational databases • Experience with reporting, dashboard development, and business intelligence tools • Knowledge of database structures, data management concepts, and data analysis methodologies • Strong analytical, troubleshooting, problem-solving, and critical-thinking skills • Ability to work effectively with technical and non-technical stakeholders • Excellent verbal and written communication skills • Ability to manage multiple priorities in a fast-paced environment • Willingness to travel up to 25% • Experience supporting operational, logistics, aviation, transportation, or service-based businesses • Advanced knowledge of SQL, reporting tools, and data visualization platforms such as Power BI, Tableau, or similar technologies • Experience working with ERP, operational, or financial systems • Understanding of systems integration, data flows, and application development lifecycles • Ability to lead requirements-gathering sessions and facilitate cross-functional collaboration • Ability to work independently and drive initiatives to completion • High attention to detail with strong analytical and research capabilities • Ability to remain in a stationary position 50% of the time • Ability to occasionally move inside the office to access file cabinets and office machinery • Ability to constantly operate a computer and other office productivity equipment • Ability to sit and/or stand for extended periods • Ability to lift, carry, or move objects up to 10 pounds • Maintain regular and punctual attendance consistent with applicable laws and company policies

🏖️ Benefits

• DailyPay app for accessing pay in advance • On-the-spot awards through the Awardco Platform, including gift cards and more • Multiple medical care options for full- and part-time employees • Travel discounts • Pet insurance • Discount shopping • Wellness programs • 401(k) program • Opportunity for internal mobility and transfers