Trip Support Specialist I – Aviation

Job not on LinkedIn

🔥 15 hours ago

🤠 Texas – Remote

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💵 $19 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of World Kinect

World Kinect

5001 - 10000 employees

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

World Kinect is a Fortune 100 leader in the global energy industry, providing energy solutions across the aviation, marine, and land transport sectors. The company focuses on delivering fuel and energy services efficiently worldwide, leveraging a robust and scalable distribution platform. World Kinect is committed to sustainability, investing in renewable energy sources and solutions to support decarbonization and energy efficiency. Its services include energy procurement, brokerage, supply, risk management, and various sustainability services such as renewable energy sourcing and emission trading schemes.

📋 Description

• Coordinate international and domestic flight operations • Arrange airport ground handling services, landing and overflight permits, airport slots and aircraft parking, customs and immigration requirements, crew hotels, and ground transportation • Conduct real-time flight following and provide operational updates • Serve as the primary point of contact for assigned customers • Build customer relationships through proactive communication and operational expertise • Respond to schedule changes, operational challenges, and customer requests • Ensure trips are executed accurately and efficiently from planning through completion • Provide solutions in time-sensitive situations while maintaining exceptional service standards • Create and maintain trip records in company operating systems • Prepare customer quotations, cost estimates, and operational documentation • Coordinate with airports, government agencies, international vendors, and service providers worldwide • Track trip progress and proactively communicate updates • Ensure accurate operational and billing documentation • Assist with flight planning and route analysis • Monitor weather conditions and operational impacts • Provide weather briefing support • Utilize flight planning platforms and aviation operational tools • Communicate route, permit, and operational requirements to customers and crews

🎯 Requirements

• Bachelor's degree in Aviation, Aeronautics, Aviation Management, or a related field preferred • 0-2 years of aviation industry experience, or equivalent aviation education and training • Strong customer service and communication skills • Excellent organizational and time management abilities • High attention to detail and accuracy • Ability to prioritize multiple tasks in a fast-paced environment • Strong problem-solving and decision-making skills • Comfortable working independently and collaboratively within a team environment • Experience with flight planning, flight dispatch support, airport operations, business or corporate aviation, commercial aviation operations, military aviation operations, global trip support, aviation customer service, or weather briefing services is a plus • Experience with PPS8, Air Inc., Navblue, Microsoft Office Suite, flight planning software, aviation weather platforms, or aviation operational systems is preferred • Availability to work rotating shifts, including nights, weekends, and holidays

🏖️ Benefits

• Bonus potential • Exposure to international flight operations • Professional development in trip support, flight planning, and aviation logistics • Collaborative team environment

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