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Market Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $66.3k - $118.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Whistle Express Car Wash's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Whistle Express Car Wash's site. Checked 30 minutes ago.

Logo of Whistle Express Car Wash

Whistle Express Car Wash

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Oversee day-to-day operations for 4–8 express carwash sites • Conduct regular site visits to check wash quality, cleanliness, staffing, and compliance • Help Site Managers execute company standards and follow standard operating procedures • Assist with scheduling, labor planning, and task delegation • Coach and support Site Managers to build strong, engaged teams • Assist in hiring, onboarding, and training front-line team members and future leaders • Support performance management by giving clear, direct feedback • Ensure locations deliver fast, friendly, and consistent service • Support resolution of customer concerns • Drive membership engagement and service quality across the area • Ensure adherence to safety rules, equipment handling guidelines, and chemical management • Verify cleanliness, equipment checks, and daily/weekly routines • Identify operational gaps and help Site Managers close them • Monitor equipment performance and coordinate repairs and preventative maintenance • Review location-level KPIs and help build improvement action plans • Share performance updates, risks, and opportunities with the Market Director • Support initiatives improving efficiency, quality, and team performance • Own daily operational decisions, scheduling support, and coaching/development actions • Escalate major equipment issues, staffing shortages, safety concerns, and financial risks

🎯 Requirements

• 3+ years of leadership experience in express carwash, retail, service, or field operations • Experience managing or supporting multiple locations preferred • Strong communication, coaching, and problem-solving skills • Ability to travel daily between assigned locations • Comfort working around mechanical equipment and in outdoor environments • Ability to stand and walk sites for extended periods • Ability to lift 25–50 pounds as needed during site visits • Ability to work outdoors year-round • Full-time role with travel across assigned locations • Requires flexibility, including some weekends or evenings based on business needs

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