Chief of Staff

🔥 1 hour ago

🐊 Florida, North Carolina, +3 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $130k - $150k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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Wider Circle

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

💰 $38M Series B on 2021-09

Healthcare Insurance • Community

Wider Circle is a neighborhood-based health organization that aims to empower community members to lead happier and healthier lives. By partnering with health plans and physician groups, the company offers engaging and educational programs both in-person and virtually. These programs are designed for members who share similar interests and life experiences, creating a social group with the purpose of improving access to care within a trusted community network. Wider Circle connects residents in a neighborhood to support each other's health and well-being, offering help with tasks such as scheduling doctor’s appointments and accessing food resources, thereby revitalizing the sense of community care. The company collaborates with national and regional Medicare Advantage plans and Managed Care Organizations.

📋 Description

• Own the cadence of quarterly planning, business reviews, KPI tracking, and forecasting for the Delivery organization • Build the executive dashboards leadership uses to track operational, financial, and organizational performance in real time • Lead executive performance reviews that drive accountability across the org • Partner with the CDO to translate enterprise strategy into actionable operational plans, helping drive execution of enterprise priorities while navigating ambiguity and shifting priorities with sound judgment. • Lead or coordinate strategic initiatives and special projects that span multiple business lines or require executive sponsorship. • Coordinate operational readiness across Operations, Product, and Technology for new clients, acquisitions, and evolving delivery models • Identify risks and resolve cross-functional roadblocks before they slow down execution • Support business line leaders in achieving operational, financial, quality, and growth objectives by proactively identifying risks, resolving cross-functional issues, and improving execution. • Act as a trusted advisor to business line leaders — helping prioritize initiatives, solve complex operational problems, and remove barriers to execution • Apply process-improvement methods (Lean Six Sigma or equivalent) to standardize and scale operations across Delivery • Support organizational design, workforce planning, and change management as the org evolves • Develop governance processes that enable scalable execution across current and future business lines. • Assist in supporting SOPs and processes across delivery organizations

🎯 Requirements

• 10+ years of progressive leadership experience in healthcare, managed care, or related service-delivery organizations — spanning both operations and data/analytics • Operational oversight experience, including running operations and designing workflows, dashboards and KPIs. • Direct experience with Medicare, Medicaid, or population health programs • A track record of designing and scaling complex programs under tight timelines • Strong skills in KPI development, executive dashboarding, and data-driven decision-making • Process-improvement expertise (Lean Six Sigma or equivalent) with measurable results • Executive-level communication skills — comfortable preparing board materials and strategic recommendations for senior leadership • Bachelor's degree required; MBA or PMP a plus

🏖️ Benefits

• Base pay range: $130,000-150,000 • Annual bonus based on individual and company performance • Comprehensive health coverage including medical, dental, and vision • 401(k) Plan • Generous Paid Time Off • Employee Assistance Program • Health Care FSA • Dependent Care FSA • Health Savings Account • Voluntary Disability Benefits • Basic Life and AD&D Insurance • Adoption Assistance Program