Medical Virtual Assistant – Behavioral Health

🕒 September 24

🇵🇭 Philippines – Remote

💵 $10.4k - $12.5k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 27%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage new patient inquiries, primarily through email • Coordinate intake scheduling and ensure patients receive timely responses • Track new patient communication and follow up on unresolved intake items • Maintain warm, professional, and clear patient communication • Monitor paperwork and follow up on missing, incomplete, or pending documentation • Organize patient intake information within the practice workflow • Support copay collection and follow up on declined or denied credit card payments • Track unresolved payment follow-ups and escalate issues when needed • Manage the administrative email inbox and respond to routine emails • Keep the inbox organized and ensure important messages are not missed • Send faxes, review voicemails, and return calls when necessary • Coordinate with the external biller on urgent insurance verification matters • Follow up on new patient insurance paperwork and route or escalate documentation appropriately • Provide general administrative support to reduce the practice owner’s workload

🎯 Requirements

• Healthcare or Behavioral Health Administrative Experience: Highly preferred • TherapyNotes Experience: Highly preferred; similar EHR/EMR experience may also be considered • New Patient Intake & Scheduling Experience: Required • Email & Inbox Management Experience: Required • Patient Paperwork Follow-Up Experience: Required • Payment or Copay Follow-Up Experience: Preferred • Insurance Documentation Coordination: Required • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources • Optional Performance-Based Incentives; some clients may offer bonuses, incentives, or increased hours based on performance • Optional contractor perks and client-approved allowances; not employee benefits

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