Senior Customer Assurance Analyst

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $138k - $189k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz is a leading cloud security company, providing a comprehensive security platform for safeguarding cloud environments. It offers a variety of solutions designed to protect cloud infrastructure from threats, including threat detection and response, security posture management, and vulnerability prioritization. Their cloud-native platform enables seamless integration across various cloud systems, offering agentless visibility and robust protection for modern cloud computing needs. Trusted by many Fortune 100 companies, Wiz is recognized for its innovative approach, offering a unified security model that integrates development and security operations for enhanced visibility and proactive threat management.

📋 Description

• Lead and support timely completion of customer security questionnaires using AI tools within daily SLAs • Communicate thoughtfully across global teams • Maintain current knowledge of Wiz products, controls, documentation, and IT environment • Support customer audits, live customer calls, contract questions, and sales enablement activities • Use and improve tools and technologies to manage increased demand • Support change management of the FAQ knowledge base and AI tools • Maintain the Wiz Trust Center and other internal and external security resources, including team procedures • Build strong cross-functional partnerships • Partner with Legal, Sales, Data Privacy, and Compliance to unblock enterprise deals and advance company-wide security initiatives • Report to the Customer Assurance Manager within Wiz’s Information Security organization

🎯 Requirements

• 1+ years of experience on a Customer Assurance, Security Trust, or Third-Party Risk Management (TPRM) team, including prior work on 100+ security questionnaires • 3+ years of other experience in relevant security roles, such as Security Engineering, Solutions Engineering, Risk Management, Compliance, or Technical Account Management • Excellent written and verbal communication, especially when customer-facing • Ability to collaborate and communicate with technical and non-technical audiences • Conversational familiarity with cloud-native security controls in AWS or GCP • Experience working in organizations that develop software and/or operate managed infrastructure and technology services for their own customers • Keen attention to detail for accurate customer responses and compliance documentation • U.S. person as defined by EAR part 772 and ITAR 120.15 • Reside in the contiguous United States • Legal right to work in the country where the position is based without visa sponsorship • Preferred: Experience creating and iteratively improving AI technologies • Preferred: Familiarity with an Agile methodology • Preferred: Experience in a fast-paced, high-growth tech environment, ideally on a remote and globally distributed team • Preferred: Hands-on experience with enterprise cloud security tools such as CNAPP, CSPM, or CIEM solutions

🏖️ Benefits

• Bonus • Equity • Benefits • Access to Google benefits • Option to walk into any Wiz or Google office if desired

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