Account Success Representative

🔥 7 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $21 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Conduct Sales Rep to OBC customer transition meeting to handle onboarding process • Review and verify all customer set up information is accurate • Contact customer prior to delivery to confirm delivery date • Verify in MAS container has been delivered and review routing to confirm service day • Contact customer to confirm receipt of container and review scheduled service day • Follow up with customer after first service to confirm was completed to their satisfaction • Contact customer to review invoice, ensure service levels are correct, review contamination charges etc. • Conduct OBC to account manager customer transition meeting to handle future needs and concerns

🎯 Requirements

• Bachelor's Degree (accredited), or in lieu of degree • High School Diploma Or GED (accredited) • 4 years of relevant work experience. • 2 years Experience in customer service (in addition to education requirement)

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days