Industrial Technical Services Representative

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $50.9k - $68.9k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on WM's careers page ↗WM's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on WM's site. Checked 1 hour ago.

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Logo of WM

WM

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

💰 Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Partner with the Industrial Sales team to drive industrial and hazardous waste sales revenue growth • Provide customer service and support for internal and external customers • Consult with existing and potential customers on transportation and disposal options • Assist customers in developing transportation and disposal options for industrial and hazardous wastes • Assist customers with testing parameters and completion of profiles, manifests, and appropriate forms • Process profiles, contracts, and credit requests • Schedule pick-ups • Resolve billing inquiries and customer issues • Develop economic and practical customer solutions using competitive pricing tools • Develop customized proposals and prepare correspondence • Build and maintain internal and external customer relationships • Contribute to assigned territory revenue goals for Manufacturing and Industrial sales teams • Manage customer accounts and retention, including profile renewals, regulatory updates, and new service offerings • Identify new waste stream opportunities • Drive new opportunities through written correspondence, collateral materials, email, and phone calls • Provide leads to account managers and program managers using WM sales management tools • Probe inbound customer calls to identify the proper methodology to close the customer • Assist account managers with receivables and collections issues • Handle inbound customer calls and referrals from account managers • Delegate data entry, manifest preparation, filing, and other basic administrative tasks to Industrial Sales Coordinators

🎯 Requirements

• Must live and work in the U.S. • High School Diploma or GED (accredited) • 1-year prior experience with specialist waste (in addition to education requirement) • Ability to work a shift between 7:00am to 5:00pm CT based on business need

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Stock purchase plan • Company matching on a 401(k) • Paid vacation • Paid holidays • Paid personal days • Incentive pay

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