Senior Manager, Payments

🕒 February 27

🏢🏡 Houston – Hybrid

⏰ Full Time

🟠 Senior

👔 Manager

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Monitors payment market trends, emerging payment technologies and regulatory and economic shifts in payments landscape • Partners cross-functionally with Digital, Finance, Customer Team, Legal and 3rd party partners to adapt payment strategies, improve payment success rates, and ensure secure, compliant and efficient payment operations that support both customer needs and organizational financial objectives • Establish and track key performance indicators that improve speed and accuracy of decision making around customer payments • Develop and execute enterprise payment strategies aligned with customer behavior, cost efficiency, and revenue assurance goals • Oversee performance of all payment channels and methods, including digital, payment, bank, in-person and 3rd party platforms • Lead initiatives to expand and optimize digital and self-service payment options while reducing friction and failure points • Manage payment risk, fraud prevention, and controls to protect the customer and the organization • Govern payment policies, vendor relationships, and contract negotiations to ensure scalability, resilience, and cost-effective payment processing • Drive continuous improvement through automation, data analytics, and process redesign to enhance payment accuracy and operational efficiency • Advise and assist in the Payment Card Industry (PCI) compliance filing annually in partnership with Digital, Finance and 3rd party partners • Assist leaders of Credit, Collections and Cash Applications in strategic initiatives around payments and process automation, analytics and optimization

🎯 Requirements

• Bachelor's Degree (accredited) in Accounting, Business Administration or similar area of study • High School Diploma or GED (accredited) and four years of relevant experience • 7 years of previous experience (in addition to education requirement)

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days