Supervisor, HR Service Center

🕒 April 21

🌽 Illinois – Remote

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💵 $87k - $110.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

🦅 H1B Visa Sponsor

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WM

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Supervise operations of a centralized function that provides HR services • Maintain supervisory responsibility along a single service line • Evaluate and anticipate work volume and assign/distribute work accordingly • Serve as an escalation point for difficult cases and complaints • Coach, train and motivate staff to maximize performance • Interpret and communicate direction and goals for department • Set achievable goals linked to organizational objectives • Adhere to internal policy and external laws/regulations • Assist with audit procedures and protocols • Maintain understanding of cross-functional processes • Oversee people services team to ensure accurate handling of employee cases • Participate in project teams responsible for organizational improvements • Build and maintain cross-functional relationships that improve collaboration

🎯 Requirements

• Bachelor's Degree or in lieu of degree • High School Diploma or GED (accredited) and four (4) years of relevant work experience • 5 years of related work experience • SHRM Certified Professional (SHRM-CP) preferred • Professional in Human Resources (PHR) Certification preferred

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short-Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days

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