Customer Integrations Engineer

🕒 April 29

🏢🏡 New York City – Hybrid

💵 $89.6k - $157k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Wolters Kluwer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1836

💸 Finance

☁️ SaaS

📋 Compliance

Finance • SaaS • Compliance

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Own the end-to-end lifecycle of customer integrations, from discovery through delivery and post-go-live hypercare • Lead requirements gathering and solution design sessions with both technical and business stakeholders • Translate business requirements into technical designs, including data mappings, API interactions, workflows, and validation rules • Design, build, test, and deploy integrations between Brightflag and third-party systems (e.g., Accounts Payable, ERP) • Write and maintain custom code, scripts, or transformations where needed to support integration logic • Use generative AI tools (e.g., Codex, Claude Code) to accelerate development, testing, and documentation—while applying sound technical judgment • Manage integration workstreams, including project planning, stakeholder coordination, timelines, and delivery tracking • Develop and execute test plans, support UAT, and ensure integrations meet performance, reliability, and data integrity standards • Troubleshoot and resolve integration issues, identifying root causes across systems and APIs • Partner closely with Product and Engineering teams to improve integration patterns, tooling, and platform capabilities • Help define and evolve Brightflag’s integration methodology, including templates, standards, and best practices • Identify opportunities to increase efficiency through automation and AI-assisted workflows

🎯 Requirements

• 5+ years of experience delivering API-based integrations in a customer-facing or solutions engineering role • Hands-on experience with integration implementation, including coding, scripting, or configuring integrations—not just design • Strong understanding of REST APIs, JSON/XML, authentication methods (OAuth, API keys, etc.), and common integration patterns • Experience translating requirements into data mappings, workflows, and technical specifications • Proven ability to manage projects end-to-end, including stakeholder communication and timeline ownership • Experience working directly with customers, with the ability to explain technical concepts in clear, business-friendly language • Experience with traditional integration development approaches (custom code, scripts, internal tools) • Familiarity or hands-on experience with generative AI coding tools (e.g., GitHub Copilot, Codex, Claude Code) and an interest in applying them to real-world delivery • Strong problem-solving skills and the ability to debug complex, cross-system issues

🏖️ Benefits

• Competitive salary with base of $150,000 USD plus bonus • 401(k) plan with company match • Comprehensive health insurance, life insurance and long-term illness/income protection • Fully flexible work location and work patterns