Senior Licensing Specialist

🔥 18 minutes ago

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WoodmenLife

1001 - 5000 employees

Founded 1890

🛡️ Insurance

🤝 Non-profit

Insurance • Non-profit

WoodmenLife is a fraternal benefit society that provides life insurance and related financial products and services to individuals and families. Operating as a membership-based organization with roots as a community-focused/fraternal organization, WoodmenLife combines insurance and financial protection offerings with volunteerism and community programs. It is primarily consumer-facing and emphasizes member benefits, community impact, and long-term financial protection.

📋 Description

• Provide excellent customer service and handle complaint/error situations • Build relationships with Sales Representatives, Regional Admins, Recruiting Sales Managers, and Regional Directors • Receive, analyze, and route inquiries • Explain contractual provisions, federal laws, state regulations, and company guidelines • Manage complex contracting and appointment cases for producers, partner firms, and distribution entities • Liaise across Distribution Leadership, Compliance, Operations, and partner firms • Draft, review, and interpret contracts, amendments, and addenda • Lead due diligence for new distribution partners • Manage producer licensing, appointments, and renewals across all states and distribution channels • Provide regulatory guidance to Sales Management, Legal, and Compliance • Develop and maintain workflows, checklists, and quality-control procedures • Serve as the internal expert for the contracting/licensing platform • Lead process-improvement and automation initiatives • Perform audits and maintain regulatory compliance and data accuracy • Advise on contracting policies, SLAs, and best practices • Mentor and train junior staff • Track and report metrics including cycle time, backlog, error rates, and compliance status • Support onboarding automation, system integrations, expansion into additional states, and new partner onboarding

🎯 Requirements

• Bachelor’s degree in Business, Finance, or related field, or equivalent experience • 3+ years of progressive experience in contracting, licensing, or distribution operations within life insurance or financial services • Experience supporting multi-channel environments, including career, independent, or IMO/BGA relationships • Expertise interpreting state licensing regulations, appointment rules, and compliance requirements • Ability to improve processes and implement workflow or system enhancements • Advanced proficiency in Microsoft Office • Familiarity with contracting/licensing systems such as SuranceBay, AgentSync, or Vertafore • Strong communication and collaboration skills with ability to influence across teams and departments • High attention to detail and sound judgment • Ability to manage sensitive and confidential information • Successful completion of criminal background, credit, fingerprint, drug-screen, and reference checks when applicable

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) • Life insurance • Opportunities for growth, leadership, and service • Equal opportunity in recruitment, employment and promotion, training, and community outreach

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