Sales Development Representative

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Workana

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Contact new inbound leads within minutes of their registration. • Follow a structured qualification script to confirm key information and assess interest. • Schedule qualified appointments with the senior sales team. • Follow up consistently through phone calls, WhatsApp, and SMS to maximize booking rates. • Conduct appointment confirmations and reminder calls to maintain a high show-up rate. • Keep the CRM accurate, organized, and up to date with all interactions and outcomes.

🎯 Requirements

• Native or bilingual Spanish to communicate with clients. • Fluent English for internal communication. • Previous experience in sales, appointment setting, customer success, or another client-facing role is a plus. • Excellent phone communication skills and the ability to build rapport quickly. • Positive attitude with a solution-oriented mindset. • Highly accountable and dependable—you consistently follow through on your commitments and communicate transparently about your results. • Comfortable working in a fast-paced environment and responding to leads in real time. • Full-time availability during standard business hours (9:00 AM–5:00 PM).