Sales Representative – Appointment Setter

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Workana

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Contact new potential customers and warm leads provided by the company • Start conversations, identify interest, and understand potential customers' needs • Follow up with prospects who did not book initially • Reactivate previous leads and create new opportunities • Qualify opportunities • Schedule appointments for photoshoots • Make approximately 50–100 outbound calls per day • Learn and use the company's sales scripts • Log leads, calls, follow-ups, and activities in the CRM • Use GoHighLevel to manage the sales pipeline • Participate in daily check-ins and team meetings via Zoom • Complete daily activity and results reports • Keep performance metrics up to date • Collaborate with the team on administrative and sales tasks when needed

🎯 Requirements

• Excellent English, both spoken and written • Clear, confident, assertive, and approachable communication • Previous experience in sales, appointment setting, or phone customer service highly valued • Excellent follow-up and organizational skills • Strong work ethic and results-oriented • Ability to hold sales conversations and build trust quickly • Comfortable making a high volume of calls • Ability to work as part of a team and actively participate in meetings and check-ins • Professionalism and respect in client interactions • Ability to stay focused on goals and consistently meet expectations • Up-to-date, high-performance laptop • Fast and stable internet connection • Noise-canceling headset • Quiet, professional workspace suitable for calls • Availability to work the established schedule • Availability to work 40 hours per week: Tuesday to Friday from 11:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 5:00 p.m. • During training: availability Monday to Friday from 9:00 a.m. to 5:00 p.m.

🏖️ Benefits

• Comprehensive training and support on sales scripts, sales processes, CRM usage, lead management and follow-up, and performance metrics • Paid training by the hour until the regular full-time schedule begins • Team meetings and daily check-ins via Zoom