Candidate Experience Specialist

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $33 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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First Student

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

📦 Logistics

💼 Consulting

🚗 Transport

Logistics • Consulting • Transport

First Student is the largest passenger transportation company in North America, providing busing, transportation, and maintenance services to school districts and the general public across the United States and Canada. With over 61,000 employees and 545 locations, the company operates in 43 states and 8 Canadian provinces, transporting 5. 5 million children to and from school daily, which amounts to over 1 billion student trips annually. Founded over 100 years ago and based in Cincinnati, Ohio, First Student prides itself on its commitment to safety, diversity, and career opportunities, offering roles ranging from drivers and mechanics to corporate positions.

📋 Description

• Guide candidates through onboarding from official offer through the start of in-person training • Serve as the primary point of contact for new hires, answer questions, and provide timely updates • Help candidates complete hiring documents, background checks, and compliance requirements • Schedule candidates for remote, onsite, or hybrid training • Prepare candidates for their first day of training at their assigned location • Track candidate progress and maintain accurate information in the Applicant Tracking System and other company systems • Partner with Talent Acquisition, HR, Employment Standards, Training, Safety, and Operations to resolve onboarding issues and prevent delays • Coordinate with training teams and location leaders regarding candidate schedules and readiness • Follow up proactively with candidates to maintain engagement • Monitor onboarding completion, training readiness, time-to-hire, and other key performance indicators • Identify bottlenecks and potential delays and take action to keep candidates moving forward • Support process improvements that improve onboarding efficiency and candidate experience • Perform additional duties as needed

🎯 Requirements

• High school diploma or equivalent required • Associate’s or Bachelor’s degree preferred • At least 1 year of experience in customer service, recruiting, onboarding, Human Resources, or a related field • Experience working in a fast-paced, metrics-driven environment • Strong customer service and relationship-building skills • Excellent verbal and written communication • Strong organizational skills and attention to detail • Ability to manage multiple candidates, deadlines, and priorities simultaneously • Strong sense of urgency and ability to follow through • Comfort working with Applicant Tracking Systems, CRM platforms, or similar systems • Proficiency with Microsoft Office • Ability to work independently while collaborating effectively across the organization • Ability to use standard office equipment • English proficiency required • Minimal travel to company locations may be required for meetings, training, or other business needs

🏖️ Benefits

• $33.00/hr • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off and company holidays • Employee assistance and wellness resources • Opportunities for professional development and advancement • A collaborative team environment