Certified Medical Assistant

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Workit Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

👥 B2C

💰 $262.3k Grant - Workit Health on 2025-01

Healthcare • B2C

Workit Health is a 100% online addiction treatment provider that delivers evidence-based care through a mobile app and telehealth visits with licensed clinicians (physician assistants and nurse practitioners). The company offers medication for addiction treatment (MAT) — including FDA-approved medications like buprenorphine/Suboxone for opioid use disorder and naltrexone for alcohol use disorder — plus programs for kratom/7‑OH dependence and support for co-occurring conditions (anxiety, depression, insomnia, hepatitis C, PrEP). Workit emphasizes rapid access (most members start care within days), lower out-of-pocket costs with insurance, harm-reduction-first clinical care, ongoing messaging and recovery groups, and publishes outcomes through its Workit Labs research team.

📋 Description

• Communicate with and support members over chat, email, and phone using exceptional customer service. • Relay member needs to providers. • Correspond with pharmacies and complete prior authorizations to resolve prescription issues. • Maintain strict confidentiality when handling member information in compliance with Workit Health, HIPAA, and 42 CFR Part 2 guidelines. • Learn and maintain knowledge of the EHR, product, and communication platforms. • Support a fast-paced virtual clinic model and assist a nationwide team of medical providers in delivering high-quality, patient-centered care. • Demonstrate empathy, compassion, and professionalism in interactions with members, colleagues, and leadership. • Work a 4x10 schedule from 8:00am–6:30pm EST, with Wednesdays off.

🎯 Requirements

• Active National Medical Assistant Certification required • Passionate about providing stellar internal and external customer service and working with diverse populations including Workit staff, members, family members, and vendors. • Strong analytical ability. • One or more years of healthcare experience and knowledge of medical terminology is preferred. • Comfortable asking for support, help, and guidance as needed. • Experience in substance use disorder treatment and/or behavioral health care is a plus. • Dedicated, private workspace supporting HIPAA compliance and a quiet, distraction-free environment. • Fully available and focused during scheduled work hours, with flexibility to join video meetings with camera on as needed, without competing commitments. • Adherence to scheduled start and end times.

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