Director of Revenue Cycle Management

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $118k - $132.5k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Workit Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

👥 B2C

💰 $262.3k Grant - Workit Health on 2025-01

Healthcare • B2C

Workit Health is a 100% online addiction treatment provider that delivers evidence-based care through a mobile app and telehealth visits with licensed clinicians (physician assistants and nurse practitioners). The company offers medication for addiction treatment (MAT) — including FDA-approved medications like buprenorphine/Suboxone for opioid use disorder and naltrexone for alcohol use disorder — plus programs for kratom/7‑OH dependence and support for co-occurring conditions (anxiety, depression, insomnia, hepatitis C, PrEP). Workit emphasizes rapid access (most members start care within days), lower out-of-pocket costs with insurance, harm-reduction-first clinical care, ongoing messaging and recovery groups, and publishes outcomes through its Workit Labs research team.

📋 Description

• Lead, coach, and mentor billing team managers, building leadership capability, succession plans, and team engagement across sub-departments • Cascade strategic organizational goals into clear team KPIs, establishing manager-level accountability and performance metrics • Oversee workforce planning, capacity modeling, and resource allocation to support scaling operations • Serve as the primary internal escalation point for complex operational, interdepartmental, or personnel issues • Own end-to-end revenue cycle management operations, including claims management, payer follow-up, appeals, denials, and write-offs, across fee-for-service and value-based contracts • Monitor operational KPIs and benchmarks and establish departmental SOPs for continuous process improvement • Lead data reviews and deliver weekly operational reporting and monthly RCM metric updates to leadership • Direct the full payer onboarding lifecycle, including market research, contract applications, CAQH maintenance, re-credentialing, and delegated credentialing • Train and upskill managers on contracting, credentialing, and compliance best practices • Partner with RCM leadership, Product, and Engineering to prioritize, design, and implement claims automation initiatives • Coordinate with executive leadership to drive strategic payer launches • Execute high-priority strategic and operational projects aligned with long-term RCM leadership objectives

🎯 Requirements

• CPC and/or CPB required • At least 5 years of experience in healthcare leadership • Expertise in telemedicine billing and coding for SUD/OUD/G Codes • Comfortable leveraging AI tools and emerging technologies to optimize workflows, analyze data, and drive efficiency • Strong analytical skills with the ability to interpret complex data, extract actionable insights, and guide data-informed decision-making • Advanced Excel/Google Sheets skills • Proven experience managing, mentoring, and leading lower-level managers or team leads • Demonstrated expertise in synthesizing metrics into clear, executive-level reports and dashboards • Persistence when working/communicating with payers • Experience working cross-functionally with different teams • Experience project managing internal projects • Working knowledge of industry best practices in Revenue Cycle processes: billing, charge capture, contractual adjustments, third-party reimbursements, and collections and cash management • Fundamental knowledge of revenue integrity, including CPT and ICD-10 coding, and documentation requirements for billing and compliance • Comfortable working with the ambiguity of a fast-paced company environment • Exceptional written and verbal communication skills • Attention to detail, exceptional organizational and problem-solving skills

🏖️ Benefits

• Fully remote work • 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) • 11 paid holidays • Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs • 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) • 401k + 4% matching • Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA) • Health Savings Accounts (HSA) • Employee assistance program, complete with financial coaching and counseling sessions • Professional development allowance for Providers and Behavioral Health team • Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally • Vibrant, democratized culture with clubs and multiple ERG groups