Account Director

Job not on LinkedIn

🕒 August 24

🇺🇸 United States – Remote

💵 $96.9k - $100k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

Where this job comes from

Posted on Woven Health Collective's careers page, not through a job board

First seen by Remote Rocketship August 24

Logo of Woven Health Collective

Woven Health Collective

201 - 500 employees

Founded 2012

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

Woven Health Collective is an integrated healthcare solutions provider focused on enhancing collaboration and breaking down traditional silos in the healthcare marketing and communications sectors. Formerly known as ClinicalMind, the company specializes in healthcare marketing, strategy, scientific communications, and patient advocacy, aiming to transform healthcare by delivering tailored solutions that resonate with both healthcare professionals and patients. With a commitment to empathy and innovation, Woven Health Collective continuously adapts to the evolving healthcare landscape to ensure their clients' success and improve patient outcomes.

📋 Description

• Serve as the primary, trusted point of contact for more senior client stakeholders across assigned brands and accounts. • Lead the development and refinement of account and tactical strategies aligned with client business objectives, brand plans, and medical/scientific priorities. • Guide high-level client conversations around priorities, trade-offs, and long-term planning. • Anticipate client needs and market shifts and proactively propose solutions, new ideas, and expanded offerings. • Own financial performance for assigned accounts, including revenue targets, profitability, and forecasting. • Oversee creation and negotiation of scopes of work, fee structures, and change orders. • Monitor budget performance across projects and brands. • Identify risks and opportunities relative to financial goals and adjust plans or resource allocations. • Develop contingency plans for revenue losses or paused work. • Ensure consistent, high-quality execution across programs and deliverables. • Set expectations and standards for project planning, timelines, communication, and quality; resolve issues as needed. • Partner with project management and shared service teams to optimize processes, resourcing, and workflows. • Maintain oversight of key milestones and deliverables, supporting critical or complex initiatives. • Lead and develop a client service support team. • Set goals and performance expectations, and provide coaching, feedback, and career development support. • Model accountability, composure under pressure, transparent communication, and collaborative problem solving. • Partner with leadership on staffing plans, performance evaluations, and promotion/readiness discussions. • Drive organic growth within existing accounts by identifying unmet needs and expanding services. • Collaborate on RFIs/RFPs and pitches with strategic insight, client understanding, and case examples. • Help shape the agency’s positioning and offerings in relevant therapeutic and capability areas. • Build an external presence with clients and key opinion stakeholders to support long-term relationship health.

🎯 Requirements

• Typically 7-8+ years of account management/client services experience in medical communications or healthcare agency environments, including prior leadership of complex accounts. • Proven track record of independently owning senior client relationships and leading multi-channel medical communications programs. • Strong financial acumen, including comfort with revenue planning, forecasting, scope development, and profitability management. • Demonstrated success leading and developing teams at multiple levels and navigating matrixed, cross-functional environments. • Excellent strategic thinking and communication skills, with the ability to distill complexity into clear recommendations. • Deep understanding of medical communications deliverables, industry regulations, and biopharma/med-device dynamics.

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