Accounts Receivable Collections Specialist

🔥 0 minutes ago

🦌 Connecticut, Florida, +11 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

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Wind River Environmental

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💰 Pre Seed Round on 1999-11

Healthcare

Wind River Environmental is your go-to expert for septic, grease, and drain services. Committed to extending the life of septic systems while protecting the health of families and the environment, Wind River offers a range of services, including septic pumping, system inspections, installations, drain cleaning, and maintenance programs. Their highly trained technicians ensure that clients are informed about potential issues and necessary repairs, emphasizing the importance of routine servicing to maintain healthy waste systems. With a promise of unparalleled emergency service, they strive to make septic system care simple and hassle-free.

📋 Description

• Establish payment terms with customers and collect payments according to established standards • Follow organizational collection procedures and assist with billing as needed • Make collection calls and send correspondence to solicit payment on overdue accounts • Provide customer service regarding collection issues • Process customer refunds, account adjustments, credit applications, credit memos, and small-balance write-offs • Resolve client discrepancies, short payments, customer disputes, and reconciliations • Monitor and maintain assigned accounts and reduce delinquency • Maintain records of delinquent accounts, bankruptcies, and credit risks • Prepare and file collections paperwork on approved accounts • Enlist sales and senior management support to accelerate collections when necessary • Communicate and follow up with the sales department regarding customer accounts • Maintain effective relationships with commercial and residential customers • Perform weekly and monthly reporting to the direct supervisor • Manage high-volume calls to delinquent customers and customers on the On Hold List • Participate in team review meetings and interface with internal and external customers

🎯 Requirements

• High School Diploma or Equivalent required • 3 years of high-volume corporate Collections experience • Knowledge of billing and collections procedures • Accounts Receivable knowledge/experience is a plus • Must be able to operate in a drug-free workplace • Ability to understand written, oral, or diagram-form instructions • Ability to read and interpret company policies, procedures, safety rules, operating and maintenance instructions, maps, and road signs • Ability to communicate effectively with customers, co-workers, and management • Ability to work independently and manage pressure to meet deadlines • Basic computer literacy, including email and internet skills • Ability to perform basic math functions • Ability to work in a fast-paced environment • Highly detail oriented • Ability to learn operating procedures quickly and execute consistently to standard • Must reside within 25 miles of a WRE branch in Connecticut, Florida, Georgia, Maryland, Massachusetts, New Hampshire, New Jersey, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, or Virginia • Must continue residing within the required distance of a branch throughout employment

🏖️ Benefits

• Room for Growth! • Medical, dental and vision insurance • Employer paid life insurance • Employee discount for services offered in your area! • Matching 401K • 6 paid holidays • 2 paid floating holidays • Generous paid time off plan