Medical Virtual Assistant

🔥 8 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 16%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WRS Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

WRS Health is a leading provider of cloud-based Electronic Health Record (EHR) and Practice Management software designed to enhance the operations of medical practices. The company focuses on helping physicians manage their practices effectively, allowing them to concentrate on patient care. They offer a range of solutions including practice management, billing services, and specialty-based EHR systems certified by notable organizations. WRS Health is committed to improving practice efficiency and business growth through automation and process optimization, while continually providing support to their users.

📋 Description

• Manage inbound and outbound patient calls • Schedule, confirm, reschedule, and cancel patient appointments • Verify patient insurance eligibility, benefits, and coverage details • Process and follow up on prior authorization requests with insurance carriers • Enter and maintain accurate patient information in the EMR system • Assist with patient collections, discuss balances, and process payments when applicable • Respond to patient inquiries regarding appointments, billing, and general practice information • Maintain confidentiality and comply with HIPAA and healthcare privacy regulations • Document patient interactions and update records accurately and promptly • Coordinate with healthcare providers and practice staff to support patient care and workflow • Meet company and client practice productivity, quality, and customer service standards • Perform administrative and clerical tasks as directed by the Supervisor

🎯 Requirements

• Associate's or bachelor's degree in any related field • Previous experience in a healthcare, medical office, customer service, call center, or virtual assistant role preferred • Experience working with Electronic Medical Records (EMR/EHR) systems is an advantage • Knowledge of medical terminology, insurance verification, and prior authorization processes preferred • Strong verbal and written English and Spanish communication skills • Excellent customer service and patient interaction skills • Strong attention to detail and organizational abilities • Ability to multitask and manage competing priorities in a fast-paced environment • Proficiency with Microsoft Office, Google Workspace, and web-based applications • Ability to work independently in a remote environment while maintaining productivity and accountability • Reliable high-speed internet connection and a professional home office setup • Availability during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

🏖️ Benefits

• Remote work arrangement • Team-oriented environment • Opportunity to make a positive impact on patient care • Employment with a successful and continually growing USA-based company • Standard US business hours schedule

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