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Technical Project Manager

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WRS Health

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

WRS Health is a leading provider of cloud-based Electronic Health Record (EHR) and Practice Management software designed to enhance the operations of medical practices. The company focuses on helping physicians manage their practices effectively, allowing them to concentrate on patient care. They offer a range of solutions including practice management, billing services, and specialty-based EHR systems certified by notable organizations. WRS Health is committed to improving practice efficiency and business growth through automation and process optimization, while continually providing support to their users.

📋 Description

• Act as the primary contact for major system issues and product-related inquiries • Gather and document requirements from clients and internal stakeholders • Manage and prioritize the product backlog • Lead Agile ceremonies including sprint planning and sprint reviews • Collaborate with developers and QA to ensure product quality and smooth releases • Communicate the value of new features to internal teams and clients • Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations • Maintain internal tools such as developer PTO and assignment trackers • Handle system certification processes, including ONC, Surescripts, and MDToolbox/DEA • Ensure ongoing compliance with healthcare regulations and industry standards • Manage the structure and productivity of the manual testing team • Align testing timelines with product delivery schedules and provide performance feedback • Direct MIPS Services in line with financial and strategic objectives • Manage regulatory compliance and escalations for MIPS Services • Coordinate with Reg-ent and leadership • Deliver financial reporting and train new staff on MIPS-related tasks • Guide the product lifecycle from concept to launch and beyond • Ensure user needs are met while maintaining technical integrity and alignment with business objectives

🎯 Requirements

• Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies • Experience in the healthcare or health technology industry related to medical practices • Ability to manage conflicting priorities and make sound decisions under pressure • Data-driven mindset with experience leveraging analytics for product decisions • Proactive and self-motivated, with judgment to know when to seek guidance • Extensive experience gathering, documenting, and communicating functional, technical, reporting, and data requirements • Exceptional communication skills and ability to influence and build consensus across diverse teams and stakeholders • Deep experience working in Agile environments and guiding teams through the software development lifecycle • Track record of successful technology product design, implementation, and delivery • Advanced analytical, problem-solving, and critical thinking abilities • Demonstrated leadership experience, including team management and mentoring • Proficiency with Jira and cloud-based architectures • Prior healthcare or healthcare-focused software experience is considered an advantage • Comfortable working 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST • Independent Contractor position

🏖️ Benefits

• Opportunity to make a positive impact on patient care • Team-oriented environment • Remote work arrangement

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