
501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
🔥 7 hours ago
🇺🇸 United States – Remote
💵 $65.9k - $112.7k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on WashU IT's careers page, not through a job board
First seen by Remote Rocketship 7 hours ago
Still open on WashU IT's site. Checked 54 minutes ago.

501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
• Configure, modify, test, and maintain Epic and other Clinical applications • Build collaborative relationships with hospital leadership, clinical department users, technology, and corporate departments • Perform complex build and configuration tasks and resolve advanced issues • Provide second-tier support to end users • Maintain system integrity and reliable application availability and performance • Design, verify, document, amend, and refactor complex software configurations for deployment • Contribute to selecting software configuration methods, tools, and techniques • Participate in reviews of own work and lead reviews of colleagues' work • Investigate and resolve application issues • Collect application performance statistics and perform application maintenance • Develop and execute test plans and test cases • Collaborate across product, systems, or service design and development parties to ensure comprehensive test coverage • Analyze and report on test activities, results, issues, and risks • Evaluate design options and prototypes to obtain user feedback • Handle, prioritize, diagnose, investigate, escalate, document, and close incidents • Contribute to testing and improving incident management procedures • Participate in an after-hours on-call rotation as assigned
• High school diploma or equivalent high school certification or combination of education and/or experience • 2 years of relevant experience • Epic Certification - Epic Systems required within 6 months of hire • Ability to configure, modify, test, and maintain Epic and other Clinical applications • Ability to provide second-tier support to end users • Ability to perform application configuration, applications support, application testing, clinical applications, IT documentation, relationship building, and resolution management • May be part of an after-hours on-call rotation
• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution 403(b) Retirement Savings Plan with employee and university contributions starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources • Tuition coverage for the employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the university
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