
501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
🔥 13 hours ago
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501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
• Manage a product or portfolio of products throughout its lifecycle • Apply technical and functional subject matter expertise across the organization • Undertake complex technical projects impacting multiple business units • Resolve complex or ambiguous application issues • Partner with teams across the organization to deliver high-quality solutions • Support vendor management and licensing activities • Implement complex applications on one or more platforms and ensure proper documentation • Lead design discussions with IT staff and customers • Devise or modify processes and procedures to solve complex problems • Define and maintain a strategic product roadmap aligned with business goals • Manage application work to align with the product roadmap • Provide quality assurance and ensure applications are ready for release • Manage relationships with software vendors and external service providers • Research and evaluate new technology, products, and tools • Establish feedback mechanisms to ensure the product meets business expectations • Support complex operational activities • Analyze and evaluate courses of action and make decisions within scope • Curate and prioritize work activities for the portfolio or product • Provide off-hours support and serve as escalation point for complex issues • Provide technical and functional direction and mentoring to staff • Train, monitor, and guide less experienced staff • Provide input on performance reviews and hiring decisions • Contribute to team professional development • Deliver excellent customer service • Ensure continual improvement and adherence to departmental standards • Perform other duties as assigned
• Bachelor’s degree or combination of education and/or experience may substitute for minimum education • 5 years of relevant experience • Preferably technical proficiency in ETL, SQL, C#, .NET • Ability to provide off hours support, as needed • Ability to travel to on and off-campus locations • Ability to travel to on and off-site meetings • No specific certification/professional license is required • A driver's license is not required
• Up to 22 days of vacation, 10 recognized holidays, and sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7% • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more • 4 weeks of caregiver leave to bond with your new child • Family care resources for continued childcare needs • Adult care resources • Tuition coverage for employees and their family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us
Apply Now🔥 13 hours ago
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