Insurance Billing/Collection Assistant II – Department of Medicine

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WashU IT

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.

📋 Description

• Perform follow-up on insurance billing and collection activities • Verify the accuracy and completeness of insurance records and claims • Contact insurance companies as well as other related duties to expedite payments for physician services • Review patient accounts to verify accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information • Utilize Epic and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry • Meet Quality Assurance (QA) standards and follow best practices for one-touch resolution • Interact with management and staff members to discuss issues • Perform other duties as assigned by the supervisor and/or manager

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience • 2 Years of work experience in Bookkeeping/Accounting and/or Medical Collection Setting • No specific certification/professional license required • Skills in Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications

🏖️ Benefits

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • 403(b) Retirement Savings Plan with university contributions starting at 7% • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians • 4 weeks of caregiver leave to bond with new child • Tuition coverage for employee and family, including 100% for dependent undergraduate-level college tuition at WashU and 40% elsewhere after seven years