GTM Operations Manager

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wyllo

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🛍️ eCommerce

🔐 Security

💰 Seed on 2024-06

SaaS • eCommerce • Security

Wyllo is a SaaS platform that provides unified fraud and abuse detection and customer intelligence for e-commerce brands. Its dashboard and analytics connect behavior across orders and interactions to surface true customer lifetime value while identifying bots, resellers, payment fraud, return fraud, claim/policy abuse, account takeover risk, and chargeback risk. Wyllo emphasizes AI-powered fraud screening, risk scores for CX teams, and integrations with e-commerce platforms and CX/fulfillment partners.

📋 Description

• Partner with business users to build and own systems powering Wyllo’s revenue lifecycle from lead generation through commission payout • Design automation, systems, and AI agent workflows that improve GTM and G&A team effectiveness and drive pipeline and retention • Support customer-facing and internal operations teams through ticket-based support, in-person collaboration, and cross-functional project execution • Intake, build, refine, and optimize systems while owning their ongoing performance • Design and maintain workflows for customer acquisition, sales journeys, onboarding, health score triggers, renewals, upsell and cross-sell signals, and escalation routing • Build and maintain AI agents using Claude, MCPs, and direct API integrations • Use Claude Code to build lightweight internal productivity tools for Marketing, Sales, and Customer Success • Own GTM data infrastructure and orchestration across BigQuery, Salesforce, HubSpot, Slack, and other systems • Surface real-time insights for GTM and CX decisions, including retention, expansion, health, and engagement analytics • Identify and eliminate manual work across Finance, HR, and G&A through AI and workflow automation • Familiarize yourself with systems, custom fields, workflows, data models, and dashboards within the first 60 days • Establish functioning GTM data infrastructure within six months and demonstrate impact on pipeline generation, retention, and expansion within one year

🎯 Requirements

• 2-5 years in revenue operations, customer success operations, or technical business systems in B2B SaaS • Administrator Certification for Salesforce and deep familiarity with HubSpot • Hands-on experience building automation and workflows using tools like n8n, Clay, Zapier, or equivalents • Proven use of Claude Code to build internal tools and integrations without waiting on engineering • Comfort with APIs, webhooks, and direct integrations across Marketing, CRM, CS, and data platforms • Experience building reports, queries, or dashboards in tools like BigQuery and Metabase • Strong understanding of the customer lifecycle inclusive of marketing, sales, and CS • High ownership mindset: identify the problem, build the fix, measure the result, and iterate • Ability to write and debug real code using Claude Code • Experience with Salesforce, HubSpot, Qualified, Apollo, Claude Code, n8n, Clay, Zapier, OpenAI, Gemini, Loveable, BigQuery, Metabase, Supabase, Slack, and Google Workspace

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