Business Development Manager

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Xclusive Services

WebsiteLinkedInAll Job Openings

10,000+ employees

🏨 Hospitality

🎯 Recruiter

Hospitality • Recruitment

Xclusive Services is a hospitality-focused staffing and facilities services company that provides temporary and direct-hire workforce solutions and department outsourcing for hotels, resorts, casinos, convention centers, stadiums, and colleges. Founded in 2002 and headquartered in Denver, CO, Xclusive offers hospitality staffing (housekeeping, banquet, food & beverage, front-of-house), janitorial and overnight janitorial services, event staffing, turnkey department outsourcing, and direct-hire placement. The company emphasizes compliance, local on-site leadership, and operational partnership with clients; it reports ~225 internal employees, over 7,000 associates on assignment, and more than 500 properties served annually.

📋 Description

• Drive sales process, from start to finish, prospecting all opportunities • Perform the necessary research to qualify and develop a sales strategy for a specific territory marketing plan intended to secure sales at or above annual quotas • Partner with Service team counterparts to encourage and ensure proper onboarding handoff of new business • Good understanding of customer financial and operational outcomes • Comprehensive understanding of staffing within the hospitality industry, a must • Maintain impeccable CRM records • Ability to perform site walks and inspections as part of the sales process • Conduct market research and competitive landscape • Regional support scheduling in market appointments with prospective customers • Partner with Contracts Manager to establish and formalize all contracted documents • Attend in-market meetings for training purposes • Up to 75% travel to assigned markets • Identify, qualify, and actively lead the sale of outsourcing services with Division leader • Ability to communicate, council, and sell at all levels of an organization but with extensive acumen at the C-suite level • Be the advocate for 100% referenceable customers relating to all value propositions • Meet and exceed KPI and established activity standards • Communicate pipeline stage changes regularly to sales leadership and team • Cultural leadership and participation • Directly supports and contributes to the Company’s mission to make a positive impact in the lives of the individuals we serve, by modeling our company’s core values • Comply with employment laws, regulations and guidelines as set forth by FLSA, FMLA, ADA, HIPPA, and other governing agencies. • Promotes and adheres to all occupational safety and health standards as required by OSHA, company policies, and other applicable regulatory agencies to ensure a safe and compliant work environment • Other duties to be performed, as assigned

🎯 Requirements

• 3+ years of B2B sales experience in the hospitality sector, selling products or services directly to hotels or related hospitality organizations. • Previous operational experience in hotel/hospitality on-site management preferred (customer service, staffing, or service) • Must be available to work outside of business hours (early/late day shifts, weekends, holidays, etc.) • Ability to travel within the US as required • Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers • Successful experience managing RFP-driven sales cycles • Extensive knowledge of proactive prospecting at the financial decision-making level • Experience selling multi-year service-related contracts with annual values in the millions • Must be able to produce a persuasive proposal through exceptional writing skills as required for all RFPs, RFQs, contracts, and all other forms of written communication to the customer • Must be comfortable with speaking to large audiences • Ability to understand operating budgets • Adaptable to learn new software platforms and systems • Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship • High School diploma required • Proficiency in Microsoft Office (365-PC), Adobe Suite, DocuSign, and Microsoft Dynamics CRM is a plus • Adaptable to learn new software platforms and systems • Fluency in English, bilingual in Spanish is a plus.

🏖️ Benefits

• Healthcare: Medical, Dental, Vision, Voluntary Life, Group Life, Voluntary AD&D, Short and Long-term Disability, Accident, Critical Illness, Hospital Indemnity insurance (effective the first day of the month following start date) • Paid Sick Time • Paid Holidays • Paid Personal Time Off