Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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XO Health Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

XO Health Inc. is a company that provides comprehensive, tech-enabled health benefit solutions specifically designed for the self-insured market. Their services cater to self-insured employers, brokers and consultants, and third-party administrators, aiming to unify the healthcare experience. XO Health offers a value-based provider network, member advocacy and care navigation, integrated medical and pharmacy plans, and employer stop-loss coverage. Their solutions are focused on balancing cost and quality, providing flexible and tailored healthcare solutions for employers.

📋 Description

• Serve as the primary day-to-day point of contact for assigned employer clients. • Develop and maintain strong, trusted relationships with clients and key stakeholders. • Coordinate and resolve client questions, requests, concerns, and issues in a timely manner. • Partner with Network, Operations, Member Experience, Claims, Clinical, Technology, Finance, Sales, and other teams to support client needs. • Communicate status, risks, issues, and opportunities to clients and internal leadership. • Facilitate regular client meetings and ensure follow-up and accountability. • Lead and participate in client Open Enrollment meetings and activities. • Prepare and deliver recurring client reporting packages, presentations, and operational updates. • Lead client-specific projects and initiatives. • Develop project plans, timelines, deliverables, and communication strategies. • Coordinate cross-functional resources and maintain accountability for project milestones. • Facilitate project meetings and provide status updates. • Transition completed projects into ongoing operational processes. • Maintain knowledge of self-funded medical and pharmacy benefit design and applicable regulatory requirements. • Operate effectively in a fast-paced, evolving startup environment and support continuous improvement.

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, or a related field. • Minimum of 5 years of experience in employer client account management, self-funded health plan administration, health insurance operations, or a closely related role. • Active Life and Health insurance license, or ability to obtain the license within 90 days of hire. • Demonstrated experience managing relationships with employer clients and key stakeholders, including brokers, consultants, benefits administrators, or other healthcare partners. • Demonstrated understanding of self-funded medical and pharmacy benefit design. • Working knowledge of ACA, CAA, ERISA, Mental Health Parity, and other applicable regulatory requirements. • Experience leading or participating in employer Open Enrollment meetings. • Demonstrated ability to manage multiple priorities, projects, and client needs simultaneously. • Excellent written and verbal communication skills, with the ability to communicate effectively with clients, senior leadership, and cross-functional teams. • Ability to travel up to 25%, based on season and client needs. • Experience and proficiency with Microsoft Office, including Excel and PowerPoint, and AI platforms such as Claude and ChatGPT.

🏖️ Benefits

• Bonus/commission eligibility under XO Health's applicable incentive compensation program

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