Senior Technical Account Manager, Ads & Rewards

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

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👻 Ghost score 20%

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Xsolla

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.

📋 Description

• Own technical onboarding for DSPs and SSPs from specification review and test traffic through production • Map bid requests and responses against oRTB 2.5/2.6 and partner-specific extensions • Set up and maintain seats, deal IDs, floors, ads.txt, app-ads.txt, sellers.json, and SupplyChain data • Troubleshoot bid rate, win rate, timeouts, creative rejections, and revenue discrepancies to root cause • Run integrations with AppsFlyer, Adjust, Singular, and direct advertiser postback setups • Configure install and in-app event postbacks, macros, parameter mapping, click IDs, attribution windows, and authentication • Define relevant in-app campaign events with advertisers and validate them before launch • Reconcile conversion discrepancies among Xsolla, MMPs, and advertisers • Serve as technical point of contact on partner calls • Build integration plans and launch checklists and support partners through go-live • Bring technical health and integration status into partner business reviews • Convert partner requests and defects into well-scoped tickets with reproduction steps, logs, and expected behavior • Provide Product and Engineering feedback on specifications • Write and maintain partner-facing integration guides and internal runbooks • Use SQL and logs to investigate discrepancies and monitor integration health • Build dashboards and reports showing partner and integration performance • Coordinate fixes with Engineering and propose product improvements for recurring integration issues

🎯 Requirements

• 5–8 years in ad tech in a technical account management, solutions engineering, integration engineering, or partner support role • Fluent in oRTB; able to read bid requests and responses, explain objects, and identify issues • Hands-on experience setting up MMP integrations and debugging install and in-app event postbacks with at least one major MMP • Working knowledge of ads.txt, app-ads.txt, sellers.json, and SupplyChain object • Strong with REST APIs, JSON, webhooks, and server logs • Comfortable writing SQL • Experience as the technical owner for strategic partners such as DSPs, SSPs, MMPs, ad networks, or large advertisers • Clear communication with engineers and non-technical partners • Ability to remain calm under pressure when revenue is at stake • Ownership of problems through resolution • Based in North America and able to work across North American time zones • Nice to have: hands-on experience with Prebid.js, Prebid Server, or Prebid Mobile • Nice to have: familiarity with Ad Context Protocol (AdCP) or other agent-to-agent advertising standards • Nice to have: experience using Claude or other AI tools for integration testing, log analysis, documentation, or automation • Nice to have: experience in mobile gaming, app monetization, rewarded ads, or offerwalls • Nice to have: familiarity with SKAdNetwork and Privacy Sandbox

🏖️ Benefits

• 100% company-paid medical, dental, and vision plans • Unlimited Flexible Time Off • Personalized career roadmap for each employee • Professional development through training and educational opportunities

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