Enterprise Services Manager

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Alaska, +42 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $120k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Xtensys

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2023

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.

📋 Description

• Lead, mentor, and develop the Enterprise Services engineering organization through Engineering Supervisors • Own the reliability, security, capacity, and lifecycle of endpoint, VDI/DaaS, and Microsoft 365 platforms • Set and enforce technical standards, architecture direction, and operating procedures aligned with ITIL v4 and security requirements • Serve as senior escalation point and provide Level 3 leadership for complex, high-impact incidents and problems • Oversee design, implementation, and management of VDI/DaaS, endpoint, and Microsoft 365 solutions • Champion automation and standardization using Intune, ManageEngine, Active Directory/Group Policy, and PowerShell • Plan and govern projects, upgrades, and migrations, including scope, risk, testing, rollback, and production validation • Develop technical roadmaps • Manage vendor, licensing, and renewal relationships • Define and report metrics for platform performance, stability, security, and improvement • Partner with Service Desk, Field Services, Reliability Operations, Identity, and Security teams

🎯 Requirements

• Proven experience leading technical engineering teams in an enterprise or managed services environment, including hiring, coaching, and performance management • Strong technical breadth across endpoint management, Intune, Autopilot, ManageEngine or comparable tools, remote support, Active Directory, Group Policy, virtual desktop/DaaS, and Microsoft 365 • Working knowledge of healthcare identity, security, and compliance frameworks, including HIPAA and SOC 2 • Demonstrated ability to set technical standards, govern change, and lead projects, upgrades, and migrations • Strong vendor, licensing, and cost-management experience • Experience with automation and scripting, particularly PowerShell • Deep command of ITIL v4-aligned practices, including Incident, Problem, Change, and Knowledge Management, and Level 3 technical escalation • Excellent communication, documentation, and stakeholder-management skills • Bachelor's degree in information technology, computer science, or a related field is preferred, or equivalent industry experience • Several years of infrastructure or engineering experience including time in a leadership role • Relevant certifications or training are preferred, such as Microsoft, Citrix/Omnissa, endpoint/virtualization, or ITIL v4 credentials • Primarily sedentary remote work, with occasional standing, walking, and lifting up to 25 lbs. as needed • Availability for occasional travel to offices, customer locations, leadership meetings, or organizational planning sessions, generally up to 15%

🏖️ Benefits

• Remote work arrangement • Opportunities for skill development and mentoring • Occasional travel generally up to 15%

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