Epic Applications Analyst – Grand Central Patient Access

🕒 October 22

🏈 Alabama, Alaska, +42 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $80k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Xtensys

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2023

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.

📋 Description

• Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization • Support application builds, upgrades, implementations, testing, and validation • Investigate and resolve application issues, identify recurring-problem root causes, and implement sustainable solutions • Gather and translate business, clinical, and financial requirements into technical solutions • Partner with clinical, operational, financial, IT, and application teams to resolve issues and improve workflows • Provide technical guidance, education, and troubleshooting support to end users • Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate assigned tasks • Communicate project status, risks, issues, and changes; escalate complex issues when necessary • Identify opportunities to improve application functionality, processes, and team effectiveness • Participate in an on-call rotation as required • Report to the Application Manager

🎯 Requirements

• Active Epic certification in the assigned application/module (Epic Grand Central) required • Bachelor’s degree in healthcare information technology or a related field preferred; equivalent relevant experience may be considered in lieu of a degree • 3+ years of experience in technology, healthcare, or a related industry • Hands-on experience supporting, configuring, building, or maintaining relevant applications • Experience with Epic application build and configuration, as required for the assigned module • Demonstrated ability to troubleshoot technical issues, collaborate with cross-functional teams, and contribute to successful project delivery • Capability for sedentary work, including sitting for extended periods and occasionally exerting up to 10 pounds of force • Preferred: Active Epic certification in the assigned application/module (Epic Prelude certification) • Ability to work with East Coast operational and collaboration hours aligned to Eastern Time

🏖️ Benefits

• Remote work arrangement • Professional growth and skillset expansion opportunities • Mentoring opportunities • On-call rotation support participation • Up to 25% travel, including go-live implementation travel

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