
501 - 1000 employees
Founded 2023
🏥 Healthcare
🤝 B2B
💼 Consulting
Healthcare • B2B • Consulting
Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.
🕒 October 22
🏈 Alabama, Alaska, +42 more states – Remote
💵 $80k - $115k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
👻 Ghost score 0%
Where this job comes from
Posted on Xtensys's careers page, not through a job board
First seen by Remote Rocketship October 22

501 - 1000 employees
Founded 2023
🏥 Healthcare
🤝 B2B
💼 Consulting
Healthcare • B2B • Consulting
Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.
• Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization • Support application builds, upgrades, implementations, testing, and validation • Investigate application issues, identify root causes, and implement sustainable solutions • Gather and translate business, clinical, and financial requirements into technical solutions • Partner with clinical, operational, financial, IT, and application teams to resolve issues and improve workflows • Provide technical guidance, education, and troubleshooting support to end users • Contribute to project planning, establish goals and milestones, develop work plans, and coordinate assigned tasks • Communicate project status, risks, issues, and changes; escalate complex issues when needed • Identify opportunities to improve application functionality, processes, team effectiveness, and user experience • Participate in an on-call rotation • Report to the Application Manager
• Bachelor’s degree in healthcare information technology or a related field preferred; equivalent relevant experience may be considered in lieu of a degree • Active Epic certification in the assigned application/module required: Epic Resolute Professional Billing Administration Certification • 3+ years of experience in technology, healthcare, or a related industry • Hands-on experience supporting, configuring, building, or maintaining relevant applications • Experience with Epic application build and configuration, as required for the assigned module • Demonstrated ability to troubleshoot technical issues, collaborate with cross-functional teams, and contribute to successful project delivery • Knowledge of application support, systems analysis, and healthcare workflows and requirements • Capability for sedentary work, including sitting for extended periods and occasionally exerting up to 10 pounds of force • Ability to participate in an on-call rotation, as required
• Remote work arrangement • Professional growth and skillset expansion opportunities • Mentoring opportunities • Up to 25% travel, including travel for go-live implementations
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