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Epic Applications Analyst

Job not on LinkedIn

πŸ•’ 3 days ago

🏈 Alabama, Alaska, +42 more states – Remote

infoinfo

πŸ’΅ $80k - $115k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Xtensys's careers page, not through a job board

First seen by Remote Rocketship 3 days ago

Logo of Xtensys

Xtensys

501 - 1000 employees

Founded 2023

πŸ₯ Healthcare

🀝 B2B

πŸ’Ό Consulting

Healthcare β€’ B2B β€’ Consulting

Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.

πŸ“‹ Description

β€’ Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and optimization β€’ Support application builds, upgrades, implementations, testing, and validation β€’ Investigate application issues, identify root causes, and implement sustainable solutions β€’ Gather and translate business, clinical, and financial requirements into technical solutions β€’ Collaborate with clinical, operational, financial, IT, and application teams β€’ Provide technical guidance, end-user education, and troubleshooting support β€’ Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate tasks β€’ Communicate project status, risks, issues, and changes; escalate complex issues β€’ Identify opportunities to improve application functionality, processes, team effectiveness, workflows, system performance, and user experience β€’ Participate in an on-call rotation as required

🎯 Requirements

β€’ Active Epic certification in the assigned application/module (Epic Stork) required β€’ 3+ years of experience in technology, healthcare, or a related industry β€’ Hands-on experience supporting, configuring, building, or maintaining relevant applications β€’ Experience with Epic application build and configuration β€’ Demonstrated ability to troubleshoot technical issues, collaborate with cross-functional teams, and contribute to successful project delivery β€’ Knowledge of application support, systems analysis, and healthcare workflows and requirements β€’ Experience applying project management methodologies β€’ Capability for sedentary work, including sitting for extended periods and occasionally exerting up to 10 pounds of force β€’ Willingness to travel up to 25%, including travel for go-live implementations β€’ Ability to work core collaboration hours aligned with Eastern Time (ET)

πŸ–οΈ Benefits

β€’ Remote work arrangement β€’ Opportunities to expand skillset and mentor others β€’ Professional growth opportunities β€’ On-call support rotation β€’ Sedentary work accommodation β€’ Up to 25% travel, including go-live implementation travel

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