Financial Success Manager

Job not on LinkedIn

🕒 3 days ago

🏈 Alabama, Alaska, +42 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

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Xtensys

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2023

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.

📋 Description

• Monitor overall patient access and revenue cycle performance of Connect sites using Epic Patient Access, Epic Hospital Billing, or Professional Billing tools • Act as liaison between revenue cycle and IT throughout implementation, learning, adoption, and optimization of technology projects • Attend Epic Financial Success Manager training and maintain knowledge of Epic patient access and revenue cycle functionality • Analyze workflows and data, identify root causes, and recommend solutions to improve application use and operational performance • Partner with Connect site leadership to optimize Epic use for patient access and revenue management • Run and review monthly financial performance reports, dashboards, and PB Community Connect Financial Metrics reports • Meet with Connect sites at least twice annually to review metrics, align priorities, and create improvement action plans • Collaborate with the Community Connect Program Director during go-live planning, baseline KPI collection, and readiness activities • Establish the Access and Revenue Cycle Readiness program and review the Revenue Cycle Checklist with site leadership • Coordinate Charge Capture Stabilization meetings and organize “What to Do” sessions for end users • Facilitate post-go-live financial metric reviews and stabilization meetings • Identify opportunities to reduce costs, improve cash flow, and reduce denials and write-offs • Run the Graph Package and help sites return to financial baselines after go-live • Review HB Overview Dashboard or Financial Pulse data for Hospital Billing sites • Collaborate on ongoing accreditation readiness • Stay informed about Epic features and communicate relevant updates to Connect sites • Develop and oversee action plans when sites are dissatisfied with financial performance • Work with Xtensys staff, clinical and operational departments, and other team members to achieve project goals

🎯 Requirements

• Bachelor’s degree in healthcare administration, business, IT or related field is required • Completion of Epic’s Financial Success Manager training within 6 months of hire • 3-5 years of experience in client management, healthcare, finance/revenue cycle operations, or IT consulting is preferred • Strong knowledge of Epic patient access, revenue cycle systems, and workflows • Strong knowledge of hospital operations and revenue cycle • Background as an Epic analyst, revenue cycle manager, or operational leader, preferably with business office experience • Ability to build and manage relationships with Connect site leadership • Strong analytical and reporting skills, with the ability to present financial data clearly • Excellent verbal, presentation, and written communication skills • Ability to gather, translate, and communicate business or clinical requirements into technical solutions for revenue cycle implementation • Ability to multitask and complete assigned tasks independently with minimal guidance and close attention to detail • Ability to analyze and troubleshoot problems and offer solutions • Ability to work Eastern Time Zone operational and collaboration hours • Ability to travel up to 25% for go-live implementations • Sedentary work capability: exerting up to 10 pounds of force occasionally, with sitting most of the time

🏖️ Benefits

• Remote work arrangement • Opportunities to expand skillsets and mentor others • Opportunities for knowledge-sharing and professional growth • Up to 25% travel, including travel for go-live implementations

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