Sales Operations Manager

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Xybix Systems, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1991

🏭 Manufacturing

🏥 Healthcare

🚗 Transport

Manufacturing • Healthcare • Transport

Xybix Systems, Inc. is a leading provider of sit-to-stand ergonomic desks, workstations, and consoles tailored for 24/7 mission-critical environments. With a focus on improving health and productivity, Xybix serves diverse industries including 911 dispatch centers, radiology, healthcare, command centers, transportation management, utilities management, and casino surveillance. Their products, which include custom-designed ergonomic workstations with advanced features like Rollervision™ technology and AXYS software, are trusted by organizations such as NASA, the CIA, and the FBI. Xybix's installations are found throughout the United States and Canada.

📋 Description

• Develop, track, and report on individual and team KPIs, including activity metrics, pipeline health, conversion rates, forecast accuracy and quota attainment across all territories • Build and maintain dashboards and reporting cadences that provide Sales Leadership with real-time visibility into performance and business trends • Leveraging data-driven insights to drive accountability through the organization, identifying performance gaps and partner cross-functionally to develop and implement corrective actions • Conduct regular pipeline reviews and forecast meetings to improve visibility, accuracy and sales execution • Monitor pipeline health, identify stalled opportunities and conversion bottlenecks and recommend actions to improve sales velocity • Own and continuously optimize the sales playbook, ensuring alignment with business objectives and adoption across the sales organization • Standardize sales processes, stage definitions, and deal qualification criteria (e.g., MEDDIC/MEDDPICC or equivalent) to drive consistency and predictability • Train and support Territory Managers and Sales Support Representatives (SSR) on sales process and tools • Audit CRM and sales tool usage to ensure compliance, consistency and data integrity • Lead, coach, develop and manage the SSR team, establishing clear performance expectations and fostering continuous improvement • Serve as a trusted advisor, escalation point and operational partner to Territory Managers, SSR and Sales Leadership • Manage pricing models, cooperative contracts, and approval workflows; ensure consistency and margin discipline across deals • Manage customer contract review process, coordinating with legal/finance as needed • Manage Request For Proposal/Bid process end-to-end — timelines, content, pricing, and submission • Partner with Marketing and SSR to improve lead management, routing and handoff processes • Own or co-own the sales tech stack (CRM, sales engagement, forecasting tools) as it relates to process and data integrity

🎯 Requirements

• 7+ years in B2B sales, with 3+ years in sales operations, enablement, or a hybrid sales leadership/ops role • Bachelor’s degree or equivalent experience • Track record building or managing KPI frameworks and pipeline processes • Experience owning a sales playbook or methodology rollout • Direct experience with pricing/contract management and RFP processes, preferred • Strong analytical skills; fluent in CRM reporting and forecasting tools (e.g., Salesforce, HubSpot) • Comfortable holding people accountable via data, not just relationships • Detail-oriented, collaborative, process-minded • 10% travel required

🏖️ Benefits

• Paid time off • holiday pay. • Medical, dental, and vision insurance; company contribution toward health premiums • 401k with 4% company match after a year. • Long term disability and employee life insurance. • Discretionary annual performance bonuses. • Career advancement options!