Key Accounts Manager – Mining

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🔥 0 minutes ago

🌵 Arizona, Idaho, +3 more states – Remote

🌵 Arizona – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🎸 Tennessee – Remote ⛷️ Utah – Remote

💵 $150k - $165k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Xylem

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Xylem is a global leader in water technology, providing solutions for water treatment, transport, and environmental monitoring. The company operates in various sectors, including agriculture, aquaculture, commercial and residential buildings, energy, pharmaceuticals, and municipal sewage and water treatment. Xylem offers digital solutions, pumps, water treatment systems, and metrology equipment to enhance water management and sustainability across these industries. They have a presence in about 150 countries and focus on innovation to tackle water-related challenges, such as reducing water loss and transforming wastewater into clean energy.

📋 Description

• Own the overall account strategy and relationship for a defined portfolio of mining customers • Develop and execute comprehensive account plans to significantly grow Xylem’s business within each customer • Build deep understanding of customers’ operations, structures, priorities, investment plans, challenges, decision-making processes, and stakeholders • Identify opportunities to expand Xylem’s presence across customer sites, applications, projects, and operations • Serve as the primary commercial and operational point of contact and trusted partner for assigned customers • Take ownership of customer needs and coordinate internal resources to resolve issues, answer questions, develop solutions, and mobilize support • Provide strategic direction and coordination for a small dedicated account team • Coordinate sales, service, engineering, operations, treatment, applications, and other resources • Lead through influence across functions without traditional people-management authority • Develop relationships across multiple levels and functions within customer organizations • Represent Xylem’s broader capabilities across dewatering, pumping, water management, treatment, service, and related solutions • Identify opportunities to increase Xylem’s share of business by $10M+ within existing strategic accounts • Build visibility to opportunities, customer priorities, competitive activity, and account growth plans • Serve as the voice of strategic customers within Xylem and translate priorities into internal actions • Remove internal barriers and maintain accountability and communication across the account team

🎯 Requirements

• Bachelor’s degree in business, engineering, mining, or a related field, or equivalent relevant experience • 7+ years of experience in key account management, strategic sales, business development, technical sales, mining, industrial water, dewatering, pumping, or a related field • Demonstrated experience managing and growing complex, strategic customer relationships • Experience working with large customers involving multiple locations, stakeholders, decision-makers, or business needs • Strong understanding of consultative selling and strategic account management • Ability to navigate complex organizations and build relationships across operational, technical, commercial, and executive levels • Demonstrated ability to coordinate cross-functional resources without direct reporting authority • Strong business and commercial acumen • Excellent communication, relationship-building, negotiation, and problem-solving skills • Ability to travel regularly to customer and mining locations • Preferred: direct experience within mining, mineral processing, dewatering, industrial water, or related industries • Preferred: experience managing large national, regional, or enterprise-level accounts • Preferred: understanding of mine water management, dewatering, pumping, water treatment, and related applications • Preferred: experience developing multi-year strategic account plans • Preferred: experience expanding relationships across multiple customer sites or operations • Preferred: established relationships within the North American mining industry

🏖️ Benefits

• Medical plans • Dental plans • Vision plans • 401(k) with company contribution • Paid time off • Paid parental leave • Tuition reimbursement • Paid Volunteer Program (Xylem Watermark) • Employee Resource Groups (ERG) • Inclusion and belonging initiatives • Reasonable accommodations