Regional Field Service Technician

🕒 May 20

🌲 North Carolina, Massachusetts, +2 more states – Remote

🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Xylem

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

☁️ SaaS

Energy • Environmental Monitoring • SaaS

Xylem is a global leader in water technology, providing solutions for water treatment, transport, and environmental monitoring. The company operates in various sectors, including agriculture, aquaculture, commercial and residential buildings, energy, pharmaceuticals, and municipal sewage and water treatment. Xylem offers digital solutions, pumps, water treatment systems, and metrology equipment to enhance water management and sustainability across these industries. They have a presence in about 150 countries and focus on innovation to tackle water-related challenges, such as reducing water loss and transforming wastewater into clean energy.

📋 Description

• Travel to customer sites to support the installation, commissioning, troubleshooting, repair, and preventative maintenance of municipal water treatment equipment and systems • Work with a variety of advanced mechanical, electrical, and control systems and require a strong technical background, customer-focused communication, and the ability to work independently in the field • Collaborate closely with customers, project teams, and internal support groups to help deliver safe and successful project outcomes • Typical work week includes travel on Monday and Friday, with field service work performed Tuesday through Thursday at customer locations throughout the U.S. and Canada

🎯 Requirements

• Experience servicing and troubleshooting electrical and mechanical systems in industrial or municipal environments • Experience with low- and medium-voltage power distribution equipment, VFDs, conduit, grounding, and three-phase electrical systems • Familiarity with PLCs, HMIs, SCADA systems, network troubleshooting, and controls systems • Ability to read and interpret Process & Instrumentation Drawings (P&IDs), electrical drawings, and system layouts • Experience with instrumentation such as flow meters, pressure transmitters, level transmitters, and temperature sensors • Strong troubleshooting and root-cause analysis skills • Ability to perform equipment startup, commissioning, functional testing, and preventative maintenance • Comfortable conducting customer training sessions and communicating technical information clearly • Strong written and verbal communication skills • Ability to work independently while managing multiple customer locations and priorities • Commitment to safety and adherence to Environmental, Safety & Health (ESH) policies • Green Belt Certification preferred (or willingness to obtain) • Experience with ServiceMax is a plus • Valid driver’s license and ability to obtain and maintain a valid passport for travel within the U.S. and Canada

🏖️ Benefits

• Four (4) weeks of Paid Time Off (PTO) • Health, Dental, and Vision insurance • Retirement and investment savings programs • Career growth and professional development opportunities • Company wellness, recognition, and employee discount programs • Paid volunteer opportunities through Xylem Watermark