Field Technician III

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $23 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Perform complex field service activities across the assigned geographic area with minimal supervision • Install, commission, decommission, troubleshoot, and maintain network and customer-service equipment • Install, test, turn up, troubleshoot, and maintain SONET, TDM, DWDM, IP, Ethernet, transport, DC power, and critical-infrastructure equipment • Conduct OTDR, Ethernet, BER, SONET, circuit, optical, electrical, and power acceptance testing • Complete preventative and demand maintenance for network facilities, critical infrastructure, fiber assets, and materials • Identify, analyze, and resolve potential network issues through root cause analysis and corrective actions • Perform site surveys and field inspections for building entrances, equipment spaces, cabinets, buried cable, construction sites, and outside plant facilities • Install, label, scope, clean, and test fiber-optic patch cords and support inside-plant and outside-plant work • Prepare documentation, reports, site surveys, audit reports, closeout materials, and system updates • Communicate with customers, peers, management, contractors, and other stakeholders • Serve as a technical resource and coach for less experienced technicians • Participate in project meetings, cross-functional forums, on-call rotations, dispatch, overtime, occasional long shifts, and overnight travel • Follow safety requirements, vehicle policies, and applicable procedures

🎯 Requirements

• High school diploma or equivalent required • Minimum of four (4) years of telecommunications field experience installing, testing, turning up, troubleshooting, and maintaining network equipment, including SONET, TDM, DWDM, and IP-based equipment • Advanced working knowledge of telecommunications installation, maintenance, testing, and troubleshooting practices • Proficiency with optical transmission systems, transport equipment, low/high voltage electrical systems, DC power, critical infrastructure, ISP/OSP environments, and related test equipment • Experience with OTDR, optical power meter, digital multi-meter, fiber identifier, fiber scope, RFC2544, RFC6349 TrueSpeed, iPerf, Y.1564, and 1G/10G/100G/400G circuit testing • Ability to interpret OSHA/company safety rules, MSDS, MOPs, CLR/DLR documentation, process and procedure documents, and vendor equipment documentation • Ability to work indoors and outdoors, at heights, in confined spaces, construction areas, varied terrain, and adverse weather, with potential exposure to vegetation or wildlife • Ability to lift up to 75 pounds and meet physical job requirements • Eligibility to operate a company-issued vehicle • Basic telecommunications and/or industry safety training required • Valid state-issued driver’s license required • Maintain company vehicle eligibility, including no more than two moving violations within the past three years • Advanced telecommunications training preferred • Experience supporting, mentoring, or coaching less experienced technicians preferred

🏖️ Benefits

• Shift differential pay for evening and overnight hours • Discretionary annual incentive plan eligibility for non-sales roles • Health insurance • Life insurance • Disability retirement plans • Paid time off • Excellent health, dental, and vision insurance • Retirement 401(k) savings plan • Paid parental leave