Workplace Operations Analyst II

Job not on LinkedIn

🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $53.3k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Support workplace operations and facilities coordination for assigned company and acquired locations • Serve as a primary contact for employees, onsite representatives, property management, vendors, and service providers • Coordinate resolution of facilities, maintenance, cleaning, security, access, life safety, food and beverage, office service, and workplace-related issues • Track, assign, follow up on, and document facilities work orders, vendor requests, service issues, site needs, and operational action plans through completion • Support acquired-site integration activities by assessing workplace practices, documenting site conditions, identifying operational gaps, and coordinating transition activities • Coordinate vendor realignment and service consolidation initiatives, including collecting site information, comparing practices, supporting implementation plans, tracking milestones, and escalating risks or decisions • Assist with facilities-related projects such as site rebranding, service transitions, safety program coordination, vendor onboarding, and workplace process changes across multiple locations • Review vendor relationships, service practices, work-order processes, invoicing procedures, and site records to identify inconsistencies and recommend improvements • Maintain accurate records related to vendors, service schedules, work orders, site profiles, invoices, expenses, project status, integration progress, risks, dependencies, decisions, and completion dates • Communicate workplace operations updates to employees, onsite contacts, vendors, property managers, internal partners, and Workplace Operations leadership • Apply established Real Estate and Workplace Operations standards and escalate issues requiring leadership review or stakeholder alignment

🎯 Requirements

• Bachelor’s degree in business administration, facilities management, real estate, hospitality, property management, or a related field; equivalent related work experience may be substituted for the degree requirement • Minimum of three (3) years of experience in workplace operations, facilities coordination, property management, office operations, vendor coordination, project coordination, or a related operational support function • Experience coordinating facilities services, workplace requests, vendor activities, maintenance, inspections, repairs, office moves, site records, or workplace improvement activities • Experience supporting projects, process changes, vendor transitions, service implementations, or multi-site operational coordination • Ability to collect and organize site information, identify operational gaps, analyze process or service inconsistencies, recommend practical solutions, and follow through on assigned action plans • Strong organizational skills with the ability to manage multiple locations, vendors, requests, records, deadlines, milestones, and priorities simultaneously • Effective written and verbal communication skills, with the ability to exchange information clearly with employees, onsite contacts, vendors, property managers, internal teams, and leadership • Familiarity with facilities work-order systems, vendor-management processes, invoice coordination, workplace safety practices, emergency-preparedness activities, access procedures, or site operating standards preferred

🏖️ Benefits

• Non-sales roles may be eligible to participate in a discretionary annual incentive plan • Health insurance • Life insurance • Disability retirement plans • Paid time off • Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave