Key Account Manager – Biotech, Pharma

🕒 June 12

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ZEISS Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

ZEISS Group is a global technology leader specializing in optics and optoelectronics, with a rich history dating back to 1846. Headquartered in Oberkochen, Germany, ZEISS operates in four main segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets. The company generated annual revenue of 10 billion euros and employs around 43,000 people across nearly 50 countries, including a robust network of production sites, sales and service companies, and research & development facilities. ZEISS’s specialties include binoculars, microscopy, eyeglass lenses, biomedical research, and various advanced technologies such as artificial intelligence and machine learning.

📋 Description

• Proactively identify, prospect, and qualify new business opportunities within Biotech, Pharmaceutical, Pre-clinical, CRO, and R&D sectors. • Conduct discovery sessions to uncover prospect pain points and deliver tailored presentations. • Deliver high-impact technical presentations to Key Opinion Leaders (KOLs), Lab Managers, and Procurement heads. • Monitor industry trends and competitor activity to identify emerging market segments. • Lead the end-to-end sales cycle for capital equipment and microscopy-as-a-service solutions. • Utilize ZSP and Challenger Sales techniques to qualify opportunities and disrupt the status quo. • Serve as the primary technical and commercial liaison for established accounts. • Maintain rigorous CRM hygiene to ensure the sales funnel is current and forecasting is accurate. • Generate technically accurate quotes and proposals that align with customer application demands. • Maintain a high awareness of laboratory risks and uphold rigorous personal safety standards.

🎯 Requirements

• Master’s or Ph.D. in Life Sciences, Biotechnology, Pharmaceutical Sciences, Engineering, or a related field. • Minimum of 3–5 years of experience in account management, sales, or business development within the biotech, pharma, or industrial sectors. • A proven track record in selling high-value laboratory instrumentation. • Working knowledge of advanced microscopy, specifically Laser Scanning Confocal Microscopy and Super-Resolution techniques. • Must understand imaging beyond simple capture, including automated time-lapse, Z-stacking, and tiling, with a strong emphasis on their practical applications in an industrial R&D or QA/QC environment. • Knowledge and experience in biological applications and end-to-end workflow solutions are essential. • Expertise in image analysis, bioinformatics, and AI-driven data quantification is considered a significant asset. • Proven success in managing and growing key accounts within a technical or scientific field. • Familiarity with Laboratory Safety requirements for Biosafety Level 3 preferred, including the safe handling of Level 3 pathogenic biohazards. • Strong proficiency in MS Office, Customer Relationship Management platforms (e.g., Salesforce), and virtual presentation tools. • Must demonstrate the ability to deliver compelling technical presentations in both in-person and remote environments. • Must be legally eligible to work in Canada and provide valid documentation upon request. • Must hold a valid passport and be legally eligible for international business travel (USA/EU).

🏖️ Benefits

• Medical • Vision • Dental • Employee Assistance Program • Paid time off including vacation, personal, and sick days