Surgical Applications Specialist

🔥 18 hours ago

⚜️ Louisiana, Oklahoma, +1 more states – Remote

⚜️ Louisiana – Remote 🌪️ Oklahoma – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ZEISS Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

ZEISS Group is a global technology leader specializing in optics and optoelectronics, with a rich history dating back to 1846. Headquartered in Oberkochen, Germany, ZEISS operates in four main segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets. The company generated annual revenue of 10 billion euros and employs around 43,000 people across nearly 50 countries, including a robust network of production sites, sales and service companies, and research & development facilities. ZEISS’s specialties include binoculars, microscopy, eyeglass lenses, biomedical research, and various advanced technologies such as artificial intelligence and machine learning.

📋 Description

• Manage the assigned territory by contacting customers, scheduling high-volume on-site training appointments, arranging travel, and addressing customer inquiries. • Deliver tailored training to physicians and staff on medical device operation and clinical applications. • Answer complex questions, identify and resolve issues, and conduct follow-up visits. • Monitor customer commitment using ZEISS Surgical Suite and provide feedback to management and the Surgical Suite sales team. • Maintain in-depth knowledge of the ophthalmic surgical industry and competitive devices. • Coordinate on-site trainings with Surgical Application Specialists in adjacent territories and assist in other territories as needed. • Maintain and update product knowledge on Carl Zeiss products. • Collaborate with marketing and surgical sales teams to keep training materials current. • Attend and support trade shows, conferences, exhibits, and seminars. • Serve as the customer subject matter expert for Surgical Suite technical and clinical issues and resolve difficult situations. • Identify and communicate sales leads and influence purchasing decisions; provide sales support. • Complete administrative tasks including calendars, expense reports, CRM, and product training checklists. • Support field training of new Surgical Application Specialists and Sales Representatives. • Provide feature-improvement feedback to product managers. • Develop training content and present lectures and workshops. • Support management with resolving field issues and train on ancillary surgical instruments when schedule permits.

🎯 Requirements

• Minimum 5 plus years of experience in an ophthalmic surgical setting, ophthalmic industry, or comparable experience. • Possesses in-depth knowledge of cataract surgery and IOL calculations, ocular anatomy and pathology as they relate to ophthalmic surgery. • Must hold industry standard credentialing. • Requires effective communication skills and teaching ability to direct customers in a surgical environment. • Stellar communications skills (written & verbal) and teaching ability to work with customers in challenging situations. • Demonstrates exceptional judgment and decision making with defined procedures and practices to determine appropriate answers. • Medium level skills in computers and accompanying software (Microsoft Office—Word, Excel). • Capacity to handle difficult situations and deal effectively and harmoniously with various personnel, internally and externally, at all levels. • Must travel overnight and work occasional weekends. • Well organized and capable of working independently with no supervision. • Must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. • Requires valid driver’s license and good driving record.

🏖️ Benefits

• Medical • Vision • Dental • 401k Matching • Employee Assistance Programs • Vacation and sick pay