Zella Technologies
51 - 200 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Zella Technologies is a comprehensive IT services provider that specializes in managed services, cybersecurity, cloud solutions, and IT support and consulting. With a team of over 15,000 onsite technicians and 300 remote technicians active in five countries, Zella Technologies delivers custom-made IT solutions tailored to meet the unique needs of businesses. Their offerings include VoIP systems, cloud backup, infrastructure as a service, and executive consulting, ensuring robust technology support and proactive management for their clients' IT environments.
Support and Systems Engineer – L2/L3
🕒 February 21
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Zella Technologies
51 - 200 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Zella Technologies is a comprehensive IT services provider that specializes in managed services, cybersecurity, cloud solutions, and IT support and consulting. With a team of over 15,000 onsite technicians and 300 remote technicians active in five countries, Zella Technologies delivers custom-made IT solutions tailored to meet the unique needs of businesses. Their offerings include VoIP systems, cloud backup, infrastructure as a service, and executive consulting, ensuring robust technology support and proactive management for their clients' IT environments.
📋 Description
• Provide Level 2 and Level 3 technical support • Manage SLAs and KPIs for support operations • Lead system and tenant migrations • Maintain documentation and improve processes
🎯 Requirements
• 1-3 years of experience in IT support • Strong troubleshooting skills in Windows, Linux, and networking • Familiarity with VoIP systems and cloud platforms • Experience with Active Directory and system migrations
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities • Paid time off
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