Senior Enterprise Account Executive

🔥 1 minute ago

☕ Washington – Remote

☕ Washington – Remote

💵 $160k - $240k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Create and maintain qualified net-new pipeline to meet or exceed quota • Lead prospecting-to-close activities including discovery, qualification, value mapping, mutual action planning, business-case development, negotiation, contracting, and closing • Translate customer priorities, service-operation challenges, and transformation goals into Zendesk platform and AI value propositions • Build executive and multi-threaded alignment across business, technology, security, finance, procurement, and buying committee stakeholders • Own commercial strategy, deal progression, and negotiation within approved guardrails • Orchestrate Solution Engineers, Product Specialists, Marketing, SDR/BDR partners, ecosystem partners, and leadership • Maintain accurate CRM data, pipeline health, forecast discipline, and early risk visibility • Document customer goals, stakeholders, use cases, commitments, and success conditions for post-sale handoff • Provide market, competitor, and buyer insights to improve go-to-market motion • Frame AI opportunities around measurable outcomes, operating-model change, adoption risk, security, governance, and implementation readiness

🎯 Requirements

• Typically 8–12 years of related experience • Demonstrated capability in complex B2B SaaS new-business selling, value-based discovery, and commercial deal ownership • Demonstrated ownership of measurable customer or commercial outcomes • Evidence of prospecting discipline, quota attainment or equivalent growth results, executive engagement, and complex deal judgment • Ability to discuss AI, automation, service operations, and platform value credibly • Genuine new-business orientation and targeted prospecting discipline • Consultative discovery, executive and multi-threaded selling, commercial acumen, CRM and forecast discipline • No specific educational credential required where equivalent demonstrated experience, capability, and track record are present • Ability to use approved AI tools while protecting customer confidentiality and data

🏖️ Benefits

• Bonus, benefits, or related incentives may be available • Flexible remote work for part of the week • Opportunities to connect, collaborate, and learn in Zendesk offices • Reasonable accommodations for applicants with disabilities and disabled veterans