Safety & Health Large Account Service Specialist

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $120.7k - $150.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Zenith Insurance Company (United States)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1951

🤝 B2B

💸 Finance

B2B • Finance

Zenith Insurance Company (United States) is a commercial property and casualty insurer that provides workers' compensation, property, liability and auto insurance products and related claims services to businesses. The company offers agent and broker support, online tools for policyholders (claims reporting, premium payment, and provider/pharmacy information), risk management resources, and emphasizes service, fraud reporting, and vendor diversity.

📋 Description

• Conduct assigned underwriting surveys at prospect and policyholder locations to define business operations, key employee injury/illness exposures and controls. • Identify and evaluate the following workplace safety and health exposures: manual material handling and ergonomics; machinery and equipment; falls; motor vehicles; and occupational disease. • Evaluate effectiveness of prospect and policyholder safety and health programs. • Identify complex engineering and/or administrative controls to reduce workers’ compensation loss potential. • Use evidence-based safety & health service approach to identify key trends and prioritize multi-location policyholder service needs. • Develop safety and health service plans, perform ongoing consultation, and oversee work of other safety and health staff servicing assigned accounts, making corrections as needed through influence and working within regional protocols. • Ensure effective and cost-efficient service delivery to coordinated accounts. • Influence key policyholder decision-makers to implement safety and health recommendations. • Oversee own and other Safety & Health staff recommendations made to assigned service accounts. • Prepare effective reports for policyholders and internal partners, including executive summary and year end reports. • Develop and conduct necessary and effective policyholder training, leading policyholder decision-makers toward organizational change and/or risk improvement. • Conduct effective investigation of serious workers’ compensation incidents. • Build and maintain productive policyholder and agency work relationships. • Effectively market Zenith and the Safety & Health department within cross-functional marketing team. • Partner with regional and corp. Safety & Health leaders to improve overall service delivery and service account performance. • Meet department standards for individual work quality, productivity, and time service. • Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. • Work productively and harmoniously with others on a consistent basis. • Respond positively to direction and feedback on performance. • Consistently maintain professional and appropriate demeanor. • Participate on projects and perform other duties as assigned.

🎯 Requirements

• Bachelor’s Degree with preferred field of study in occupational safety, industrial hygiene, science, or engineering required. • Safety or health-related Master’s Degree; or at least one recognized professional designation such as CSP, ARM or CIH required. • 5+ years safety and health experience; with proven track record of results coordinating service to large and multi-location accounts required. • Familiarity with P&C insurance agent and broker operations strongly preferred. • Strong ability to obtain, analyze and report loss data that clearly defines loss problem significance and points toward specific safety and health service focus. • Knowledge of workers’ compensation insurance; including strong understanding of experience modification, underwriting, loss sensitive plans, and claims practices. • Working knowledge of return to work program features and benefits. • Strong understanding of key performance measures for workers’ compensation insurance carrier and how safety & health dept. impacts financial performance. • Basic understanding of occupational medicine provider network features and benefits. • Effective communication, sales, and presentation skills. • Knowledge of Microsoft Office Suite and other common business software. • Driver License in good standing.

🏖️ Benefits

• Medical, Dental and Vision Insurance • Flexible Spending Accounts • Paid Parental Leave • Life, AD&D and Disability Insurance • 401(k), Employee Share Purchase Plan (ESPP) • Education and Training Reimbursement • Paid Leave: 3 weeks/year • Vacation, 2 weeks/year • Sick Leave • 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays • Employee Assistance Program (EAP)