Director, Product – FinCrime

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Logo of Zepz

Zepz

501 - 1000 employees

Founded 2021

💳 Fintech

👥 B2C

💰 $165M Debt Financing - Zepz on 2025-03

Fintech • B2C

Zepz is a fintech company that operates digital remittance brands (notably WorldRemit and Sendwave) offering fast, secure, mobile-first cross-border money transfer services for consumers. The company emphasizes fair, fast and flexible payments, a world-class customer experience, and global reach — enabling app-based transfers to over 130 countries, with reported volumes of about $10 billion transferred and 50 million customer transactions in 2020 across more than 5,000 corridors. Zepz positions itself as customer-focused and growth-oriented, with hundreds of employees and multiple international offices supporting consumer remittances primarily to regions such as Africa and Asia.

📋 Description

• Own the global Financial Crime strategy across AML and sanctions, including vision, OKRs, and roadmap • Own AML controls, sanctions screening, and typology analysis end-to-end • Participate in budget planning for third-party financial crime spend • Drive growth through accurate financial crime controls, calculated risk-taking within Zepz’s risk appetite, and reduced false positives • Own FinCrime KPIs and regulatory outcomes, including customer experience metrics, fraud loss rates, detection precision, SAR timeliness, and audit findings • Build relationships with business stakeholders, external partners, vendors, regulators, auditors, and senior executives • Engage with Zepz’s nine regulators • Lead the Financial Crime domain across AML and screening • Define and execute a unified Financial Crime strategy aligned with product, growth, and risk appetite • Use data to strengthen controls and reduce customer friction • Make prioritisation decisions based on customer outcomes, KPI impact, and risk mitigation • Partner cross-functionally with Engineering, Product, Compliance, and Customer Ops leaders • Identify, evaluate, and work with third-party technology vendors; rapidly launch proofs of concept • Act as a player/coach by leading initiatives across teams while contributing as an individual contributor

🎯 Requirements

• 10+ years’ leadership experience in Financial Crime, Fraud, or AML within fintech, payments, or financial services • Strong analytical and data-driven mindset; comfortable using metrics, dashboards, and ML outputs to guide decisions • Deep understanding of fraud prevention, AML/CFT frameworks, sanctions, and regulatory expectations (FCA, FinCEN, NBB, FATF) • Credibility with regulators, auditors, and senior executives • Clear and articulate communicator • Demonstrated success in driving transformation, automation, and control maturity across FinCrime functions • Empathetic and inspiring leader able to coach and develop senior managers and foster a high-performance culture • Experience integrating AI/ML models for transaction monitoring, fraud, risk scoring, or behaviour analysis • Prior leadership experience in a remittance or crypto regulated business • Subject matter knowledge of payments, cards, stablecoins, and ACH • Strong network across FinCrime industry groups, regulators, and law enforcement partnerships • Track record of managing remediation or enforcement-driven improvement programmes • Genuine curiosity about applying AI in the work area • Practical professional experience using AI tools • Strong AI literacy, including effective prompting and critical evaluation of AI-generated output • Awareness of ethical and responsible AI use, especially regarding sensitive data, customer experience, and compliance

🏖️ Benefits

• Remote-first culture with flexibility to work in your employing country wherever you feel most focused and productive • Unlimited annual leave • Great healthcare benefits • Employee discounts • Tailored, location-specific perks designed to support your whole life • High-trust work environment • Environment and support to enable high performance

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