Product Manager II, Trust & Safety Tools

🕒 May 22

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Zigsaw

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

Making Job-search and talent discovery simpler, faster and effective for Job-seekers.

📋 Description

• Own and drive the T&S Tools product roadmap, including review queue systems (PinQueue), entity inspection and management (Lookup), bulk operations, and domain management tools • Define and ship AI-native tool capabilities — MCP integrations, AI-assisted workflows, intelligent routing, model testing interfaces, and new experiences that fundamentally change how practitioners interact with T&S systems • Partner deeply with T&S practitioners — ops reviewers, ML engineers, risk analysts, policy teams — to understand workflows, identify friction, and deliver improvements that compound over time • Manage the internal customer experience across a diverse user base with different needs and technical depth • Triage inbound requests from cross-functional stakeholders, communicate priorities, and maintain roadmap focus

🎯 Requirements

• 3+ years product management experience • Experience building products for internal users, operations teams, or enterprise customers • Strong user empathy — genuinely curious about how people work and motivated by making their workflows better • SQL proficiency — able to self-serve data investigation and analysis • Excellent stakeholder management — proven ability to juggle competing priorities from multiple teams • Strong written and verbal communication • Growth mindset with enthusiasm for AI — excited to learn and develop conviction about how AI transforms internal tooling • Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience

🏖️ Benefits

• Equity • Flexibility to do your best work • Professional development opportunities