Finance Operations Specialist

🔥 14 hours ago

🐎 Kentucky – Remote

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💵 $49k - $67k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

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Logo of ZipLiens

ZipLiens

11 - 50 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

ZipLiens is a company that specializes in personal injury lien resolution services. They offer technology solutions and expert negotiation services to help law firms save time and resources spent on resolving various types of liens, such as healthcare and insurance liens. ZipLiens integrates with personal injury firms to provide significant time and cost savings, improving productivity and profitability. Their services also include process transparency and responsive communications through a customer portal. ZipLiens aims to ensure quality and timely reductions in liens by handling cases related to Medicaid, Medicare, military liens, private health insurance, hospital liens, and more. They are trusted by top law firms across the US for their efficient and effective lien resolution skills.

📋 Description

• Manage invoicing for Single Event and Mass Tort clients in the Zipliens portal, including multi-claimant mass tort invoices • Oversee physical check intake and deposit, and apply payments from checks, Stripe, Bill.com, and wires to correct invoices • Reconcile invoices against payments and resolve discrepancies across portal and accounting records • Maintain AR aging and report past-due balances, collection progress, and expected cash to the CFO • Support month-end close with reconciled receivables and payment batches • Serve as primary finance contact for law firm clients on billing questions, disputes, and overdue balances • Conduct collections by client segment, negotiate payment plans, settle disputed balances, and escalate accounts to the CFO • Keep account activity visible for sales, account management, and lien resolution teams • Manage accounts payable in Ramp, including vendor onboarding, bill intake, coding, approval routing, and payment runs • Support Ramp procurement rollout, including purchase requests, approval workflows, spend policies, and card limits • Maintain vendor contract, terms, renewal, and subscription records • Review recurring spend and flag duplicate tools, unused subscriptions, and renewals requiring decisions • Collect W-9s and maintain vendor data for year-end 1099 reporting • Document and maintain billing, collections, AP, and procurement workflows • Identify and support automation for invoice reminders, digests, payment matching, and AI-assisted tasks • Work with product and technology teams on invoicing and payment features in the Zipliens portal • Report directly to the Chief Financial Officer (CFO)

🎯 Requirements

• 4+ years of experience in billing, accounts receivable, accounts payable, or finance operations, including at least 1–2 years owning a process end to end • Experience with collections, including negotiating payment terms and resolving disputes directly with clients • Experience with tools such as Ramp, Bill.com, QuickBooks Online, and online, or similar platforms, and a willingness to learn new systems • Strong spreadsheet skills, with the ability to manage large data sets and reconcile across systems • Clear, professional written communication with clients and vendors • Experience working remotely and independently • Billing experience in legal services, healthcare, or another high-volume service business is a plus • Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future

🏖️ Benefits

• Private Health Care Plan (Medical, Dental & Vision) • Company HSA contributions for HDHP participants • Flexible Spending Accounts (Health & Dependent Care) • Company-Paid Short-Term Disability Coverage • Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options • 401(k) Plan with Company Match • Paid Time Off (Vacation, Sick Time & 10 paid Holidays) • Parental Leave • Quarterly discretionary bonus opportunity

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