Vaccine Delivery and Support Specialist

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Plan, coordinate, and deliver frozen poultry vaccines • Track and document vaccine orders, deliveries, and chain of custody using inventory and order management systems • Support oversight of customer vaccine application processes • Assess customer needs, prioritize product allocations, and optimize inventory availability • Plan routes and deliver products in the assigned territory • Develop customer relationships and build loyalty to Zoetis poultry products and services • Train and evaluate customers on proper use and application of Zoetis products • Communicate with customers regarding Zoetis poultry products and services • Provide quality assurance standards and conduct audits • Maintain compliance with safe handling procedures for frozen vaccine products • Oversee and audit spray cabinet operation and utilization • Monitor marketing programs and strategic portfolio customer contracts • Provide sales colleagues with updates after customer visits • Provide training, corrective action, and visit summaries to internal and external stakeholders • Maintain required safety and regulatory certifications for handling and transporting frozen vaccines in liquid nitrogen • Maintain documentation for customer experience, inventory management, order fulfillment, regulatory, safety, and accounting needs • Review and update records to support audit readiness, traceability, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Ag Science, business administration, or similar is preferred; experience may be considered in lieu of education • Two years of planning/scheduling utilizing an automated system or related experience • Poultry industry knowledge and awareness preferred • Proficient organizational and route planning skills • Good oral and written communication • Experience with SAP, Office Suite, and Salesforce • Ability to respond to common customer inquiries or complaints • Understanding of logistics and regulatory standards • Valid driver’s license with clean driving record • Availability for unsocial work hours • Travel required 60–80% of the time • Ability to work in a poultry hatchery where above-average heat and humidity are common • Ability to lift more than 50 pounds • Must maintain awareness of, or certifications required for, applicable safety and regulatory requirements associated with handling and transporting frozen vaccines in liquid nitrogen • Must possess or obtain authorization to work in the United States; sponsorship may be pursued at Zoetis’s discretion

🏖️ Benefits

• Competitive healthcare benefits • Retirement savings benefits • Benefits, policies and programs supporting employee well-being • Health and financial wellness resources • Family and lifestyle resources • Reasonable accommodations for individuals with disabilities

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